NG: AI Search Bar & Answers vs Trieve: AI Sales Associate
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026.
The short answer
- Trieve is detected on 8× as many Shopify stores as NG: 16 vs 2 as of Nov 7, 2026.
- Both list a free plan. Paid plans start at $19/month for NG and $100/month for Trieve.
- NG lists 8 features Trieve’s listing doesn’t mention, including AI insights, AI search, Conversion tracking.
Head to head
- Canada
- United Kingdom
- United States
- Australia
- Spain
Free
- · 100 AI answers per month
- · Insights: searches, clicks, revenue
- · Knowledge base: PDF, DOCX, CSV, URLStyle
- · No overage charges, ever
- · One-toggle setup, clean uninstall
- · Style & tone customization
Starter
- · 1,000 AI answers per month
- · Cached answers don't count against quota
- · Insights: searches, clicks, revenue
- · Knowledge base: PDF, DOCX, CSV, URL
- · No overage charges, ever
- · One-toggle setup, clean uninstall
Growth
- · 5,000 AI answers per month
- · Insights: searches, clicks, revenue
- · Knowledge base: PDF, DOCX, CSV, URL
- · No overage charges, ever
- · One-toggle setup, clean uninstall
- · Search never limited, only answers count
Pro
- · 20,000 AI answers per month
- · Highest AI answer quota available
- · Insights: searches, clicks, revenue
- · Knowledge base: PDF, DOCX, CSV, URL
- · No overage charges, ever
- · One-toggle setup, clean uninstall
Free
- · 50 AI Messages per month
- · Configurable AI prompts and models
- · Customizable color and styling
- · Guided on-boarding
Silver
- · 1,000 AI Messages per month
- · Configurable AI prompts and models
- · Customizable color and styling
- · Guided on-boarding
- · Prioritized support
Gold
- · 10,000 AI Messages per month
- · Configurable AI prompts and models
- · Customizable color and styling
- · Dedicated support line and channel
- · Guided on-boarding
- · Prioritized support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureYour search bar becomes an AI salesperson. When shoppers search, they instantly see products plus a short AI answer recommending relevant products — grounded in your catalog and the knowledge you upload (size charts, shipping & returns, care guides, spec sheets — PDF, DOCX, CSV, or any page URL). Follow-up chips refine conversationally. Add to cart directly from the answer.
A seamless, brand-native AI assistant, available everywhere, from homepage to checkout. Trieve personalizes product search and support with AI, driving revenue and freeing up your time. By instantly matching purchasing intent to products, we accelerate the buying journey, reduce early exits, and keep high-intent shoppers on your site - driving conversions and reducing lost sales to off-page AI and web search.
- AI answer streams above results, recommending 1-3 products from your catalog
- Knowledge base: upload PDFs, size charts, and FAQs for grounded answers
- Search-as-you-type with conversational follow-up chips and add-to-cart
- Insights dashboard: top searches, zero-result queries, clicks, and revenue
- Engages shoppers with natural-language answers and guided product discovery.
- Surfaces relevant products even from broad, misspelled, or incomplete queries.
- Adapts suggestions based on browsing behavior and catalog context.
- Resolves common product and store questions before they reach your team.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  NG |  Trieve |
|---|---|---|
| Detected stores | 2 | 16(ahead) |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Health & Beauty, Home & Garden | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Canada, United Kingdom | United States, Australia, Spain |
Reviews
| Measure | NG | Trieve |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
NG and Trieve: common questions
- Which is more popular, NG or Trieve?
- Trieve is detected on 8× as many Shopify stores as NG: 16 vs 2 as of Nov 7, 2026.
- Is NG or Trieve cheaper?
- Both list a free plan. Paid plans start at $19/month for NG and $100/month for Trieve. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- NG lists 8 the others don’t mention, such as AI insights, AI search, Conversion tracking, Custom dashboards. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.