Nexmi: AI Support & Chat vs Nexvio AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 6, 2026 for Nexmi, Oct 13, 2026 for Nexvio AI.
The short answer
- Only Nexvio AI lists a free plan.
- Nexvio AI lists 7 features Nexmi’s listing doesn’t mention, including Behavior tracking, Chat window, Customer insights.
Head to head
Hobbyist
- · 1 AI Chatbot
- · 1 custom instructions
- · 200 contacts storage
- · Upto 300 responses/month
Starter
- · 1 AI Chatbot
- · 5 custom instructions
- · 5,000 contacts storage
- · Upto 2k responses/month
Pro
- · 10 custom instructions
- · 5 AI Chatbots
- · 50,000 contacts storage
- · API Access (Rate limit)
- · Upto 3k responses/month
Unlimited
- · 1,00,000 contacts storage
- · 25 AI Chatbots
- · API Access (No Rate limit)
- · Real Human Agent for Moderation
- · Unlimited custom instructions
- · Upto 5k responses/month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureNexmi brings AI and human support into one inbox for storefront chat and email. AI answers customer questions using prepared store knowledge, while your team can take over when needed. Support agents can view and share relevant order and fulfillment details during conversations.
Nexvio AI adds a live chat bubble to your Shopify store, enabling real-time support with AI-powered responses. It helps customers get instant answers about products, orders, and discounts, improving engagement and reducing manual workload. With seamless integration, your store can offer 24/7 assistance, enhance customer satisfaction, and drive more sales, without extra effort.
- Answer customer questions using prepared store knowledge
- Manage storefront chat and email support in one inbox
- Hand off AI conversations to human support when needed
- View and share order details during customer conversations
- Live AI chat bubble for instant product and order support
- 24/7 automated customer assistance without extra staff
- Real-time answers on shipping, and availability using personalized store data.
- Reduce repetitive questions with smart automated replies.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Nexvio AI | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Nexvio AI | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Nexmi and Nexvio AI: common questions
- Is Nexmi or Nexvio AI cheaper?
- Only Nexvio AI lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Nexmi lists 3 the others don’t mention, such as Greetings, Live chat, Real-time translation. Nexvio AI lists 7 the others don’t mention, such as Behavior tracking, Chat window, Customer insights, Discounts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 6, 2026 for Nexmi, Oct 13, 2026 for Nexvio AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 6, 2026 for Nexmi, Oct 13, 2026 for Nexvio AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.