NeuroAds AI Chatbot Live Chat vs Viden ‑ AI Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for NeuroAds AI Chatbot Live Chat, Oct 30, 2026 for Viden.
The short answer
- Only NeuroAds AI Chatbot Live Chat lists a free plan. Paid plans start at $19/month for NeuroAds AI Chatbot Live Chat and $45/month for Viden.
- NeuroAds AI Chatbot Live Chat lists 10 features Viden’s listing doesn’t mention, including Agent avatar, AI chatbots, Chat buttons.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 200 conversations per month
- · AI product, collection & order answers
- · Order status & tracking in chat
- · Replies in the shopper's language
- · Rich product cards + add-to-cart
Starter
- · 800 conversations per month
- · Discount codes offered in chat
- · Everything in Free
- · Live human takeover in chat
Growth
- · 3,000 conversations per month
- · A/B test your chat greeting
- · Analytics dashboard — revenue & ROAS
- · Everything in Starter
- · Improve your bot — answer insights
- · Klaviyo integration
Unlimited
- · 1-year conversation history
- · Advanced reporting & CSV export
- · Chat-only exclusive discount codes
- · Dedicated onboarding & support
- · Everything in Growth
- · Remove “Powered by NeuroAds”
Basic
- · Analyse og notifikationer
- · Indbakke til jeres team
- · Træning med jeres viden og FAQ
- · Ubegrænsede samtaler
- · Vi hjælper gerne med træningen
- · Viden svarer i live chat på webshoppen
Pro
- · Alt i Basic
- · Hastighedsboost: daglig måling
- · Personlig hjælp til opsætning
- · Prioriteret hjælp til at træne Viden
- · SEO Boost+: et blogindlæg om ugen
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAI Chatbot and live chat support for Shopify – NeuroAds AI shopping assistant answers product, order & policy questions 24/7 in any language. Rich product cards with review stars, live discount codes, order tracking & add-to-cart in chat. Multilingual AI chatbot + live human takeover. Auto-syncs products, collections, discounts & policies. Customizable widget. Klaviyo integration. Track which chats convert.
Viden er en AI-chat til jeres webshop. Den svarer ud fra jeres egne produkter, politikker og sider, hjælper kunderne med at vælge og kan lægge varen i kurven. I bestemmer for hver type henvendelse, om Viden må svare selv eller skal spørge jer først. Returer og refunderinger godkender I altid selv. Spørgsmål, Viden ikke kunne svare på, samles, så I kan skrive svaret én gang.
- Answers in your customer's language — automatically, whatever they write in
- Recommends products as rich, shoppable cards right in the chat
- Order status, tracking, and add-to-cart without leaving the conversation
- Auto-trained on your products, collections, discounts, policies & pages
- Øjeblikkelig AI-chat: Kunder får svar med det samme.
- Rydelig admin-inbox: Nem at bruge til at håndtere chats.
- AI-FQA: Svarer automatisk på ofte stillede spørgsmål.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  NeuroAds AI Chatbot Live Chat |  Viden |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | NeuroAds AI Chatbot Live Chat | Viden |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 10 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | NeuroAds AI Chatbot Live Chat | Viden |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19/month(ahead) | $45/month |
| Longest free trial | 7 days | 30 days |
| Plans listed | 4 | 2 |
Listing
| Measure | NeuroAds AI Chatbot Live Chat | Viden |
|---|---|---|
| Shopify category rank | #74(ahead) | #865 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 5, 2026 | Apr 3, 2026 |
| Languages | 1 | 2 |
| Developer | NeuroAd Ventures | Webshopsskolen ApS |
FAQ
NeuroAds AI Chatbot Live Chat and Viden: common questions
- Is NeuroAds AI Chatbot Live Chat or Viden cheaper?
- Only NeuroAds AI Chatbot Live Chat lists a free plan. Paid plans start at $19/month for NeuroAds AI Chatbot Live Chat and $45/month for Viden. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- NeuroAds AI Chatbot Live Chat lists 10 the others don’t mention, such as Agent avatar, AI chatbots, Chat buttons, Chat window. Viden lists 1 the others don’t mention, such as Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for NeuroAds AI Chatbot Live Chat, Oct 30, 2026 for Viden; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for NeuroAds AI Chatbot Live Chat, Oct 30, 2026 for Viden. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.