NeuroAds AI Chatbot Live Chat vs Nexmi: AI Support & Chat

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for NeuroAds AI Chatbot Live Chat, Nov 6, 2026 for Nexmi.

The short answer

  • Only NeuroAds AI Chatbot Live Chat lists a free plan.
  • NeuroAds AI Chatbot Live Chat lists 9 features Nexmi’s listing doesn’t mention, including Agent avatar, Chat buttons, Chat window.

Head to head

App Store reviews

NeuroAds AI Chatbot Live Chat: 12
Nexmi: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Chat
Languages
  • English
  • English
Launched
Jun 5, 2026
Nov 4, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
1 last full month
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

0510JulAugSepNeuroAds AI Chatbot Live Chat: 3 reviews in July 2026NeuroAds AI Chatbot Live Chat: 8 reviews in August 2026NeuroAds AI Chatbot Live Chat: 1 reviews in September 2026
NeuroAds AI Chatbot Live ChatNexmiCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $119/month
—
Plans
FreeFree
  • · 200 conversations per month
  • · AI product, collection & order answers
  • · Order status & tracking in chat
  • · Replies in the shopper's language
  • · Rich product cards + add-to-cart
Starter$19/month
7-day free trial
  • · 800 conversations per month
  • · Discount codes offered in chat
  • · Everything in Free
  • · Live human takeover in chat
Growth$49/month
7-day free trial
  • · 3,000 conversations per month
  • · A/B test your chat greeting
  • · Analytics dashboard — revenue & ROAS
  • · Everything in Starter
  • · Improve your bot — answer insights
  • · Klaviyo integration
Unlimited$119/month
7-day free trial
  • · 1-year conversation history
  • · Advanced reporting & CSV export
  • · Chat-only exclusive discount codes
  • · Dedicated onboarding & support
  • · Everything in Growth
  • · Remove “Powered by NeuroAds”
Free
Coverage
10 of 13 features77%
4 of 13 features31%
Unique strengths
  • Agent avatar
  • Chat buttons
  • Chat window
  • Color and font
  • +5 more
  • Greetings
  • Live chat
  • Real-time translation
Chat
77%10/13
31%4/13
Automated responses
80%4/5
20%1/5
Customization
100%5/5
0%0/5
Real-time messaging
33%1/3
100%3/3
913onlybothonly
NeuroAds AI Chatbot Live ChatNexmi13 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

AI Chatbot and live chat support for Shopify – NeuroAds AI shopping assistant answers product, order & policy questions 24/7 in any language. Rich product cards with review stars, live discount codes, order tracking & add-to-cart in chat. Multilingual AI chatbot + live human takeover. Auto-syncs products, collections, discounts & policies. Customizable widget. Klaviyo integration. Track which chats convert.

Nexmi brings AI and human support into one inbox for storefront chat and email. AI answers customer questions using prepared store knowledge, while your team can take over when needed. Support agents can view and share relevant order and fulfillment details during conversations.

Key points
  • Answers in your customer's language — automatically, whatever they write in
  • Recommends products as rich, shoppable cards right in the chat
  • Order status, tracking, and add-to-cart without leaving the conversation
  • Auto-trained on your products, collections, discounts, policies & pages
  • Answer customer questions using prepared store knowledge
  • Manage storefront chat and email support in one inbox
  • Hand off AI conversations to human support when needed
  • View and share order details during customer conversations
Screenshots
Shop and add to cart with chatbot
Monitor customers for supportSync Shopify store automatically
Storefront chat answering customer questions with AI
Nexmi AI support with knowledge answers and human handoffNexmi quick start setup with five onboarding stepsConfigure Nexmi AI assistant name, greeting, and tone

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureNeuroAds AI Chatbot Live ChatNexmi
Detected storesNot publishedNot published
Net store change, 28 days0estimated0
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureNeuroAds AI Chatbot Live ChatNexmi
App Store rating5.0 ★Not published
App Store reviews12Not published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureNeuroAds AI Chatbot Live ChatNexmi
Free planYesNot listed
Lowest paid monthly plan$19/monthNo monthly plan listed
Longest free trial7 daysNot listed
Plans listed4Not published

Listing

MeasureNeuroAds AI Chatbot Live ChatNexmi
Shopify category rank#77in ChatNot enough data
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJun 5, 2026Nov 4, 2026
Languages1English1English
DeveloperNeuroAd VenturesAI NEGOTIATOR Co., Ltd.

FAQ

NeuroAds AI Chatbot Live Chat and Nexmi: common questions

Is NeuroAds AI Chatbot Live Chat or Nexmi cheaper?
Only NeuroAds AI Chatbot Live Chat lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
NeuroAds AI Chatbot Live Chat lists 9 the others don’t mention, such as Agent avatar, Chat buttons, Chat window, Color and font. Nexmi lists 3 the others don’t mention, such as Greetings, Live chat, Real-time translation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for NeuroAds AI Chatbot Live Chat, Nov 6, 2026 for Nexmi; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for NeuroAds AI Chatbot Live Chat, Nov 6, 2026 for Nexmi. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.