Neuralens AI Sales Chatbot vs SmartBot: Leading AI Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Neuralens AI Sales Chatbot, Nov 10, 2026 for SmartBot.
The short answer
- Only SmartBot lists a free plan. Paid plans start at $129/month for Neuralens AI Sales Chatbot and $30/month for SmartBot.
- Neuralens AI Sales Chatbot lists 16 features SmartBot’s listing doesn’t mention, including AI search, Business hours, Chat flows.
Head to head
- United States
- United Kingdom
- Germany
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 30 conversations included
- · AI Customer Support
- · AI Recommendations
- · AI Sales Agent
- · Customize interface
- · Home Screen support
Starter
- · 1200 conversations included
- · AI Enriched Product Catalog
- · Custom branding
- · Custom tone
- · Everything in Free
- · Live chat support
Growth
- · 2500 conversations included
- · Dedicated success manager
- · Everything in Starter
- · Support for questions based on images
- · Upto 2500 products
- · Whilte-glove onboarding
Pro
- · 5000 conversations included
- · Custom agent flows
- · Custom catalog enrichment
- · Everything in Growth
- · Upto 5000 products
Free
- · 300 AI chats (lifetime)
- · 7-day Growth trial included
- · Supports up to 50 products
Starter
- · Custom knowledge base
- · Learns FAQs & Policies
- · Supports up to 500 products
- · Unlimited AI chats
- · WhatsApp live agent handoff
Growth
- · AI email reply & Product highlights
- · Learns from Blogs & Files
- · Real-time sales pop-ups
- · Smart AI sales follow-up
- · Supports up to 3,000 products
Pro
- · AI-optimized product data
- · Advanced AI chat automation
- · High concurrency support
- · Priority customer support
- · Superior AI performance
- · Support headless storefronts
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureThis Black Friday, Cyber Monday (BFCM), don't lose a sale because your customers were confused, or your support team was overloaded. Neuralens AI is your AI-charged salesman who understands all your products, knows what customers want, and is there 24X7 - to make that Sale.
SmartBot is more than just an AI chatbot — it’s your AI sales and support agent for growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence.
- Answer product questions, compare products, seek recommendations = Boost CVR
- Enrich Product Data and Images for deep understanding = AI Product Expert
- Upload images to find matching/similar products or get recommendations
- Train AI on your company policies, SOPs, and brand = Always updated & on-brand
- The AI chatbot and live chat solution natively built and integrated for Shopify.
- Customer support with AI chatbots that learn and adapt to your products.
- Engage more customers and drive conversions with AI chat invitations.
- Boost sales with AI-powered recommendations and order tracking.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Neuralens AI Sales Chatbot |  SmartBot |
|---|---|---|
| Detected stores | Not published | 1,388 |
| Net store change, 28 days | 0 | −2 |
| Stores added, 28 days | Not enough data | 16 |
| Big-brand share | Not enough data | 8% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, Germany |
Reviews
| Measure | Neuralens AI Sales Chatbot | SmartBot |
|---|---|---|
| App Store rating | Not published | 4.7 ★ |
| App Store reviews | Not published | 457 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | 2% |
Pricing
| Measure | Neuralens AI Sales Chatbot | SmartBot |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $129/month | $30/month(ahead) |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Neuralens AI Sales Chatbot | SmartBot |
|---|---|---|
| Shopify category rank | #866 | #13(ahead) |
| Shopify App Charts | Not on this week’s charts | #20 in Chat |
| Built for Shopify | No | Yes |
| Launched | Jul 4, 2025 | Aug 1, 2023 |
| Languages | 1 | 11 |
| Developer | Neuralens AI | BestChat |
FAQ
Neuralens AI Sales Chatbot and SmartBot: common questions
- Is Neuralens AI Sales Chatbot or SmartBot cheaper?
- Only SmartBot lists a free plan. Paid plans start at $129/month for Neuralens AI Sales Chatbot and $30/month for SmartBot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Neuralens AI Sales Chatbot lists 16 the others don’t mention, such as AI search, Business hours, Chat flows, Cross-sell. SmartBot lists 9 the others don’t mention, such as AI recommendations, Multi-currency, Multi-language, Optimization suggestions. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Neuralens AI Sales Chatbot, Nov 10, 2026 for SmartBot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Neuralens AI Sales Chatbot, Nov 10, 2026 for SmartBot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.