Neo Post Purchase Survey & NPS vs RocketSurvey
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Sep 3, 2026 for Neo Post Purchase Survey & NPS, Oct 13, 2026 for RocketSurvey.
The short answer
- Only RocketSurvey lists a free plan.
- Neo Post Purchase Survey & NPS lists 6 features RocketSurvey’s listing doesn’t mention, including Customer segments, Data export, Drag-and-drop editor.
Head to head
Free
- · AI-powered insights
- · Up to 1 survey
- · Up to 20 responses/month
Starter
- · Advanced analytics & reports
- · Up to 10 surveys
- · Up to 500 responses/month
Growth
- · Priority support
- · Up to 2500 responses/month
- · Up to 50 surveys
Scale
- · Team collaboration features
- · Up to 10,000 responses/month
- · Up to 300 surveys
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureNeo Post Purchase Survey & NPS helps merchants understand customer feedback after shopping. The app lets merchants create surveys using prebuilt templates, questions bank or custom questions and show them at key moments like thank you pages, post-purchase emails, exit intent, and store pages.
RocketSurvey helps merchants get specific post-purchase feedback instead of surface-level ratings. Each survey works like a built-in research team, asking smart follow-up questions when customers give vague answers. The app automatically digs deeper, finds themes, tags sentiment, highlights action items, and helps happy customers turn detailed feedback into review-ready language.
- Collect post-purchase feedback on the thank you page and other key touchpoints
- Use pre-built survey templates and a reusable question bank for easy setup
- Detailed reports with charts and per-question analytics
- Response management page to view, filter, and review individual customer answers
- Auto-route customers to leave a Google Review with one click
- View sentiment, top themes, and action items from real customer responses
- Customize survey branding. Logo, colors, fonts to match your store
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Neo Post Purchase Survey & NPS |  RocketSurvey |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Neo Post Purchase Survey & NPS | RocketSurvey |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Neo Post Purchase Survey & NPS | RocketSurvey |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $49/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | Not published | 4 |
Listing
| Measure | Neo Post Purchase Survey & NPS | RocketSurvey |
|---|---|---|
| Shopify category rank | #85(ahead) | #167 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Feb 4, 2026 | May 11, 2026 |
| Languages | 1 | 1 |
| Developer | Neo Apps | Rocket Innovations Inc. |
FAQ
Neo Post Purchase Survey & NPS and RocketSurvey: common questions
- Is Neo Post Purchase Survey & NPS or RocketSurvey cheaper?
- Only RocketSurvey lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Neo Post Purchase Survey & NPS lists 6 the others don’t mention, such as Customer segments, Data export, Drag-and-drop editor, Email. RocketSurvey lists 2 the others don’t mention, such as Attribution, Market research. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Sep 3, 2026 for Neo Post Purchase Survey & NPS, Oct 13, 2026 for RocketSurvey; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Sep 3, 2026 for Neo Post Purchase Survey & NPS, Oct 13, 2026 for RocketSurvey. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.