Navi vs ShopAI Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Navi, Oct 14, 2026 for ShopAI Assistant.
The short answer
- Only ShopAI Assistant lists a free plan. Paid plans start at $115/month for Navi and $9/month for ShopAI Assistant.
- Navi lists 7 features ShopAI Assistant’s listing doesn’t mention, including Agent analytics, Cart recovery, Chat flows.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Discovery
- · 300 conversations / month
- · AI sales, orders & support assistant
- · Analytics dashboard
- · Custom knowledge base
- · Email support
Starter
- · 800 conversations / month
- · Brand voice & custom instructions
- · Everything in Discovery
- · Priority email support
Pro
- · 1,500 conversations / month
- · Everything in Starter
- · Guided onboarding
Scale
- · 3,000 conversations / month
- · Dedicated account manager
- · Everything in Pro
- · Monthly performance review
- · Tailored onboarding
Free
- · 100 AI messages/month
- · Add to cart & checkout in chat
- · Basic analytics
- · Multi-language support
- · Product search & variant selection
- · Real-time inventory tracking
Starter
- · 500 AI messages/month
- · All free features included
- · Live chat support
- · Order tracking in chat
- · Up to 20 FAQs
- · Up to 500 products
Growth
- · 2,000 AI messages/month
- · All starter features included
- · Lead generation support
- · Smart reorder suggestions
- · Up to 1,000 products
- · Up to 50 FAQs
Pro
- · 5,000 AI messages/month
- · AI-driven rules and workflows
- · Advanced AI conversations
- · All growth features included
- · Priority support
- · Trigger-based automations
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureNavi is an AI assistant that lives in your store chat and works around the clock. It recommends the right products and guides shoppers to checkout, looks up orders and tracking, and resolves support questions, all in your brand’s voice. Navi auto-detects visitor’s language and replies natively, and answers only from your real content: your policies, FAQs and product docs. No scripts to build, no flows to maintain.
ShopAI Assistant transforms e-commerce with intelligent automation. Shoppers get 24/7 AI support to search products, select variants, and checkout instantly. Live agent chat stands by for complex queries. Beyond sales, it captures leads and automates workflows with AI-driven rules.
- Conseille vos visiteurs, compare vos produits et prépare un panier checkout.
- Authentifie le client par OTP email et lui donne le statut de sa commande.
- Traite les demandes SAV à partir de vos pages d'aide, retours et garanties.
- Natural product search using customer-friendly chat
- Easily select size, color, and variants in chat
- Send pre-filled Shopify checkout links instantly
- Add or remove products from cart through chat
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Navi |  ShopAI Assistant |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Navi | ShopAI Assistant |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Navi | ShopAI Assistant |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $115/month | $9/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Navi | ShopAI Assistant |
|---|---|---|
| Shopify category rank | #950 | #476(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 1, 2026 | Jul 24, 2025 |
| Languages | 2 | 1 |
| Developer | Myffu | Webewox |
FAQ
Navi and ShopAI Assistant: common questions
- Is Navi or ShopAI Assistant cheaper?
- Only ShopAI Assistant lists a free plan. Paid plans start at $115/month for Navi and $9/month for ShopAI Assistant. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Navi lists 7 the others don’t mention, such as Agent analytics, Cart recovery, Chat flows, FAQs. ShopAI Assistant lists 4 the others don’t mention, such as Chat buttons, Chat window, Color and font, Welcome messages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Navi, Oct 14, 2026 for ShopAI Assistant; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Navi, Oct 14, 2026 for ShopAI Assistant. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.