Musbu ‑ WhatsApp Chat Button vs SB WhatsApp Chat Button
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Musbu, Oct 27, 2026 for SB WhatsApp Chat Button.
The short answer
- On the Shopify App Store: Musbu 4.7 from 227 reviews and SB WhatsApp Chat Button 4.5 from 6 reviews.
- Musbu lists 16 features SB WhatsApp Chat Button’s listing doesn’t mention, including Agent avatar, Animations, Borders.
Head to head
WhatsApp Chat, Customer Support Chat Widget, Chat Support
- India
- Spain
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Pro plan
- · Add multiple agents
- · Chat icon position
- · Chat widget customization
- · More customization features
- · Multiple Layouts
- · Page targeting for the chat icon
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMusbu WhatsAp Chat makes it easy for customers to reach your store instantly through a responsive chat button and customizable prefilled messages. Provide fast, convenient support, improve customer satisfaction, and boost sales. With a single, easy-to-use widget, shoppers can contact you via popular messaging apps like WeChat, Messenger, Telegram, and more.
Customers prefer chatting over waiting for email replies. Whatsapp online chat widget allows seamless communication with your customers. Whatsapp integration enhances customer interaction, engagement and provides instant support. With a whatsapp chat button and smooth whatsapp chat connect widget, you can offer real-time assistance.
- You can customize the look and feel of the chat button to match your store.
- The app is easy to install and configure, with no coding required.
- Responsive chat widget that works seamlessly on all devices.
- You can set custom prefilled messages for your customers.
- Configure the "Whatsapp chat" button without coding!
- Configure whatsapp chat widget without any coding skill!
- Set chat button title, image, position and agent image
- Set whatsapp live chat widget title, image, position and agent image
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Musbu |  SB WhatsApp Chat Button |
|---|---|---|
| Detected stores | 2,184 | Not published |
| Net store change, 28 days | −27 | 0 |
| Stores added, 28 days | 3 | Not enough data |
| Big-brand share | 12% | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | India, Spain, United Kingdom | Not published |
Reviews
| Measure | Musbu | SB WhatsApp Chat Button |
|---|---|---|
| App Store rating | 4.7 ★(ahead) | 4.5 ★ |
| App Store reviews | 227(ahead) | 6 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Musbu | SB WhatsApp Chat Button |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $1.99/month | No monthly plan listed |
| Longest free trial | 7 days | Not listed |
| Plans listed | 1 | Not published |
Listing
| Measure | Musbu | SB WhatsApp Chat Button |
|---|---|---|
| Shopify category rank | Not enough data | #405 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 3, 2023 | Dec 19, 2019 |
| Languages | 1 | 1 |
| Developer | Codexade | SetuBridge |
FAQ
Musbu and SB WhatsApp Chat Button: common questions
- Which has better reviews, Musbu or SB WhatsApp Chat Button?
- On the Shopify App Store: Musbu 4.7 from 227 reviews and SB WhatsApp Chat Button 4.5 from 6 reviews.
- What features does each app list that the other doesn’t?
- Musbu lists 16 the others don’t mention, such as Agent avatar, Animations, Borders, Cart page. SB WhatsApp Chat Button lists 5 the others don’t mention, such as Auto-position, Chat flows, Custom, Manual position. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Musbu, Oct 27, 2026 for SB WhatsApp Chat Button; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Musbu, Oct 27, 2026 for SB WhatsApp Chat Button. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.