Monitrees ‑ 24/7 AI Monitoring vs Ping ‑ Slack Notifications
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Paid plans start at $9.90/month for Monitrees and $7.99/month for Ping.
- Ping lists 5 features Monitrees’s listing doesn’t mention, including Customer notifications, Order cancellations, Order creation.
Head to head
Starter
- · Account Monitoring: Every 6 hours
- · Ad Monitoring: Every 6 hours
- · Call Alerts: 60/month
- · Email Alerts: Unlimited
- · Monitor(s):5
- · Payment Monitoring: Real time
Basic
- · Account Monitoring: Every 4 hours
- · Ad Monitoring: Every 4 hours
- · Call Alerts: 120/month
- · Email Alerts: Unlimited
- · Monitor(s):10
- · Payment Monitoring: Real time
Advanced
- · Account Monitoring: Every 2 hours
- · Ad Monitoring: Every 2 hours
- · Call Alerts: 240/month
- · Email Alerts: Unlimited
- · Monitor(s):15
- · Payment Monitoring: Real time
All inclusive
- · Custom notification triggers
- · Customize message templates
- · Premium support - we add custom features
- · Send messages to multiple slack channels
- · Up to 1000 messages a day
- · UserMentions to inform specific users
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMonitrees is an intelligent monitoring solution that empowers teams to detect anomalies instantly and act before issues escalate. With AI-driven insights, customizable alerts, and always-on protection, Monitrees makes system monitoring effortless and reliable.
Ping sends real-time Shopify store alerts directly to your Slack workspace, so you never miss important updates on sales, orders, or other key store events. Create powerful custom triggers or start with ready-made templates. Send notifications to multiple channels and mention specific team members.
- AI-Powered Anomaly Detection. Detect irregular patterns that eyes might miss.
- Always-On Monitoring. No more missed incidents, even outside working hours.
- Customizable Alerts. Get notified your way: SMS, email, or phone calls.
- Multi-System Coverage. Manage multiple services from a single dashboard.
- Send Notifications to multiple channels
- Define custom event triggers
- Customize messages to your needs - with markdown support.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Monitrees |  Ping |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Monitrees | Ping |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Monitrees and Ping: common questions
- Is Monitrees or Ping cheaper?
- Paid plans start at $9.90/month for Monitrees and $7.99/month for Ping. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Monitrees lists 4 the others don’t mention, such as Account activation, Batch notifications, Scheduling, Stock alerts. Ping lists 5 the others don’t mention, such as Customer notifications, Order cancellations, Order creation, Order status. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.