Mintry AI Support & Disputes vs Vaarden

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.

The short answer

  • Paid plans start at $29/month for Mintry AI Support & Disputes and $49/month for Vaarden.
  • Mintry AI Support & Disputes lists 7 features Vaarden’s listing doesn’t mention, including Auto-assign, Multi-language, Multi-store.

Head to head

App Store reviews

Mintry AI Support & Disputes: —
Vaarden: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Helpdesk
  • Helpdesk
Languages
  • German
  • English
  • English
Launched
Jun 9, 2026
Jun 23, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $29 to $79/month
From $49 to $399/month
Plans
Starter$29/month
14-day free trial
  • · AI reply suggestions
  • · Order and tracking context
  • · PayPal evidence preparation
Pro$39/month
14-day free trial
  • · Auto-Pilot with approval
  • · Shopify Payments Early Access
  • · Smart refund suggestions
Business$79/month
14-day free trial
  • · Airwallex dispute evidence
  • · Team activity and advanced rules
  • · Up to 3 stores
Starter$49/month
14-day free trial
  • · 2 seats / 1 mailbox
  • · 50 ai convos/mo
  • · AI-drafted replies
  • · Knowledge base (Answers + learning)
  • · Order context & matched to emails
  • · Refunds & discount codes
Growth$149/month
  • · 500 ai convos/mo
  • · 8 seats / 3 mailboxes
  • · Mail import (history)
  • · Managed returns & order cancellations
  • · ShipStation sync
  • · Unlimited saved Answers
Scale$399/month
  • · 2500 ai convos/mo
  • · Advanced analytics
  • · Branded email (white-label)
  • · Premium model / fast mode
  • · Send from your own domain
  • · unlimited seats / 10 mailboxes
Coverage
12 of 16 features75%
9 of 16 features56%
Unique strengths
  • Auto-assign
  • Multi-language
  • Multi-store
  • Response templates
  • +3 more
  • Customer notifications
  • FAQs
  • Help center
  • Rule-based triggers
Helpdesk
75%12/16
56%9/16
Channels
33%1/3
100%3/3
Workflow automation
85%11/13
46%6/13
754onlybothonly
Mintry AI Support & DisputesVaarden16 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

Mintry connects to your store and turns customer support into one AI-assisted inbox. It helps draft replies with order and tracking context, review refund requests, and prepare dispute evidence for PayPal and Shopify Payments. Use approval-based workflows, team access, and multi-store support on higher plans.

Vaarden turns your Shopify support inbox into AI-assisted help. It reads each customer email, matches it to their order, and drafts a reply in your brand's voice using that order's real details. You review every reply before it sends. It learns your tone from past replies and answers common questions from a knowledge base you control.

Key points
  • AI replies that learn your writing style from every email you send
  • Shopify orders, tracking numbers, and delivery status in every thread
  • Smart partial refunds and store credit to reduce returns
  • PayPal and Shopify and Airwallex dispute management with auto-generated evidence
  • Drafts replies in your brand's voice, grounded in the customer's real order
  • You approve every reply before it's sent to the customer
  • Self-service returns and exchanges with photos, approvals, and refunds
  • Auto-refunds a return once the item is scanned delivered back to you
Screenshots
Disputes overview with status badges and amounts
PayPal dispute detail with AI scan and order dataAI-powered support inbox with auto-categorization
Unified inbox for support tracking
LLM-based Quick Replies grounded in context and brand voiceAI assisted quick responses to your support inquiriesOrder tracking provides needed context for Quick Replies

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureMintry AI Support & DisputesVaarden
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureMintry AI Support & DisputesVaarden
App Store ratingNot published5.0 ★
App Store reviewsNot published1
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureMintry AI Support & DisputesVaarden
Free planNot listedNot listed
Lowest paid monthly plan$29/month(ahead)$49/month
Longest free trial14 days14 days
Plans listed33

Listing

MeasureMintry AI Support & DisputesVaarden
Shopify category rankNot enough data#136in Helpdesk
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJun 9, 2026Jun 23, 2026
Languages2German, English1English
DeveloperSTARTUPUNIVERSE LIMITEDVaarden

FAQ

Mintry AI Support & Disputes and Vaarden: common questions

Is Mintry AI Support & Disputes or Vaarden cheaper?
Paid plans start at $29/month for Mintry AI Support & Disputes and $49/month for Vaarden. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Mintry AI Support & Disputes lists 7 the others don’t mention, such as Auto-assign, Multi-language, Multi-store, Response templates. Vaarden lists 4 the others don’t mention, such as Customer notifications, FAQs, Help center, Rule-based triggers. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.