Mintry AI Support & Disputes vs Vaarden
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Paid plans start at $29/month for Mintry AI Support & Disputes and $49/month for Vaarden.
- Mintry AI Support & Disputes lists 7 features Vaarden’s listing doesn’t mention, including Auto-assign, Multi-language, Multi-store.
Head to head
Starter
- · AI reply suggestions
- · Order and tracking context
- · PayPal evidence preparation
Pro
- · Auto-Pilot with approval
- · Shopify Payments Early Access
- · Smart refund suggestions
Business
- · Airwallex dispute evidence
- · Team activity and advanced rules
- · Up to 3 stores
Starter
- · 2 seats / 1 mailbox
- · 50 ai convos/mo
- · AI-drafted replies
- · Knowledge base (Answers + learning)
- · Order context & matched to emails
- · Refunds & discount codes
Growth
- · 500 ai convos/mo
- · 8 seats / 3 mailboxes
- · Mail import (history)
- · Managed returns & order cancellations
- · ShipStation sync
- · Unlimited saved Answers
Scale
- · 2500 ai convos/mo
- · Advanced analytics
- · Branded email (white-label)
- · Premium model / fast mode
- · Send from your own domain
- · unlimited seats / 10 mailboxes
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMintry connects to your store and turns customer support into one AI-assisted inbox. It helps draft replies with order and tracking context, review refund requests, and prepare dispute evidence for PayPal and Shopify Payments. Use approval-based workflows, team access, and multi-store support on higher plans.
Vaarden turns your Shopify support inbox into AI-assisted help. It reads each customer email, matches it to their order, and drafts a reply in your brand's voice using that order's real details. You review every reply before it sends. It learns your tone from past replies and answers common questions from a knowledge base you control.
- AI replies that learn your writing style from every email you send
- Shopify orders, tracking numbers, and delivery status in every thread
- Smart partial refunds and store credit to reduce returns
- PayPal and Shopify and Airwallex dispute management with auto-generated evidence
- Drafts replies in your brand's voice, grounded in the customer's real order
- You approve every reply before it's sent to the customer
- Self-service returns and exchanges with photos, approvals, and refunds
- Auto-refunds a return once the item is scanned delivered back to you







All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | Mintry AI Support & Disputes | Vaarden |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Mintry AI Support & Disputes | Vaarden |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Mintry AI Support & Disputes | Vaarden |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $29/month(ahead) | $49/month |
| Longest free trial | 14 days | 14 days |
| Plans listed | 3 | 3 |
Listing
| Measure | Mintry AI Support & Disputes | Vaarden |
|---|---|---|
| Shopify category rank | Not enough data | #136 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 9, 2026 | Jun 23, 2026 |
| Languages | 2 | 1 |
| Developer | STARTUPUNIVERSE LIMITED | Vaarden |
FAQ
Mintry AI Support & Disputes and Vaarden: common questions
- Is Mintry AI Support & Disputes or Vaarden cheaper?
- Paid plans start at $29/month for Mintry AI Support & Disputes and $49/month for Vaarden. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Mintry AI Support & Disputes lists 7 the others don’t mention, such as Auto-assign, Multi-language, Multi-store, Response templates. Vaarden lists 4 the others don’t mention, such as Customer notifications, FAQs, Help center, Rule-based triggers. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.





