Mintry AI Support & Disputes vs Resolver Connect
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Mintry AI Support & Disputes, Oct 13, 2026 for Resolver Connect.
The short answer
- Paid plans start at $29/month for Mintry AI Support & Disputes and $59/month for Resolver Connect.
- Resolver Connect lists 5 features Mintry AI Support & Disputes’s listing doesn’t mention, including AI summaries, Analytics, Escalation.
Head to head
Starter
- · AI reply suggestions
- · Order and tracking context
- · PayPal evidence preparation
Pro
- · Auto-Pilot with approval
- · Shopify Payments Early Access
- · Smart refund suggestions
Business
- · Airwallex dispute evidence
- · Team activity and advanced rules
- · Up to 3 stores
Solo
- · 1 store, 1 seat
- · 300 tickets/month
- · Auto-replies to tickets
- · Replies in any language, on brand
- · Syncs live order & tracking data
Team
- · 2,500 tickets/month
- · 3 stores, 3 team seats
- · Auto-replies to tickets
- · Replies in any language, on brand
- · Syncs live order & tracking data
Portifolio
- · 6,000 tickets/month
- · Auto-replies to tickets
- · Replies in any language, on brand
- · Syncs live order & tracking data
- · Unlimited stores, 10 seats
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMintry connects to your store and turns customer support into one AI-assisted inbox. It helps draft replies with order and tracking context, review refund requests, and prepare dispute evidence for PayPal and Shopify Payments. Use approval-based workflows, team access, and multi-store support on higher plans.
Resolver connects your support inbox and your Shopify store, then handles the repetitive tickets for you. It reads each incoming email, identifies the customer and their order, and drafts an accurate reply the customer's own language. You review and approve each reply, or enable auto-send once you trust it. Replies come from your own address, so customers only ever see your brand. Built for lean teams.
- AI replies that learn your writing style from every email you send
- Shopify orders, tracking numbers, and delivery status in every thread
- Smart partial refunds and store credit to reduce returns
- PayPal and Shopify and Airwallex dispute management with auto-generated evidence
- Drafts a reply to every support email, grounded in the real order details
- Auto-resolves common tickets: order status, tracking, returns and refunds
- Replies in the customer's own language, from your own support address
- Review and approve, or auto-send once you trust it: you stay in control
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Mintry AI Support & Disputes |  Resolver Connect |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Mintry AI Support & Disputes | Resolver Connect |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Mintry AI Support & Disputes | Resolver Connect |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $29/month(ahead) | $59/month |
| Longest free trial | 14 days | 7 days |
| Plans listed | 3 | 3 |
Listing
| Measure | Mintry AI Support & Disputes | Resolver Connect |
|---|---|---|
| Shopify category rank | Not enough data | #148 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 9, 2026 | Sep 2, 2026 |
| Languages | 2 | 1 |
| Developer | STARTUPUNIVERSE LIMITED | Resolver.Chat |
FAQ
Mintry AI Support & Disputes and Resolver Connect: common questions
- Is Mintry AI Support & Disputes or Resolver Connect cheaper?
- Paid plans start at $29/month for Mintry AI Support & Disputes and $59/month for Resolver Connect. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Resolver Connect lists 5 the others don’t mention, such as AI summaries, Analytics, Escalation, Reports. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Mintry AI Support & Disputes, Oct 13, 2026 for Resolver Connect; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Mintry AI Support & Disputes, Oct 13, 2026 for Resolver Connect. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.