Mindchat CRM Connector vs SaleSmartly: AI Chat & Inbox
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Mar 4, 2026 for Mindchat CRM Connector, Nov 8, 2026 for SaleSmartly.
The short answer
- Only SaleSmartly lists a free plan.
- Mindchat CRM Connector lists 14 features SaleSmartly’s listing doesn’t mention, including Agent analytics, AI chatbots, Cart recovery.
Head to head
Multi-channel chat management and automated marketing tools
- Hong Kong
- Brazil
- China
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 Hosted Device
- · 1 Official Channel
- · 10,000 free AI assistant points per mont
- · 100 Monthly active contacts
- · 2 Member
- · 200 AI member messages/month
Pro
- · 1 Hosted Device
- · 10 Official Channel
- · 100,000 free AI assistant points per mon
- · 2 Member
- · 2,000 AI member messages/month
- · Channel distribution links
Max
- · 1 million free AI assistant points per m
- · 10 Hosted Device
- · 10 Member
- · 30 Official Channel
- · 5,000 AI member messages/month
- · API Interface
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCustomers reach out through multiple channels, and support teams often lack the context needed to help them quickly. MindChat brings all your customer conversations into a single inbox while automatically syncing order and customer data from your store. When a customer asks about their purchase, your team sees the relevant order details alongside the conversation.
Turn more store visits into sales with SaleSmartly. Add branded live chat and manage WhatsApp, Instagram, Facebook Messenger, TikTok, email, and more from one shared inbox. Let AI answer common questions 24/7, translate conversations in real time, and hand complex chats to your team with full customer context.
- Unified Inbox with Whatsapp, Facebook, Instagram and Tiktok chat
- Order and Customer Sync
- AI Assistant with Human Handover
- WhatsApp Campaigns and Notifications
- Omnichannel communication: All your multi-channel messages, in one place.
- Automation: Customer support in seconds instead of hours.
- Team collaboration: Shared chat allows teams to collaborate efficiently.
- Customer relationship management: Easily segment, track, and analyze customers.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Mindchat CRM Connector |  SaleSmartly |
|---|---|---|
| Detected stores | Not published | 8 |
| Net store change, 28 days | 0 | +1 |
| Stores added, 28 days | Not enough data | 1 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Vehicles & Parts, Hardware |
| Top store countries | Not published | Hong Kong, Brazil, China |
Reviews
| Measure | Mindchat CRM Connector | SaleSmartly |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 17 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Mindchat CRM Connector | SaleSmartly |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | 3 |
Listing
| Measure | Mindchat CRM Connector | SaleSmartly |
|---|---|---|
| Shopify category rank | #224 | #59(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 4, 2026 | Apr 13, 2022 |
| Languages | 1 | 2 |
| Developer | MindChat | SaleSmartly |
FAQ
Mindchat CRM Connector and SaleSmartly: common questions
- Is Mindchat CRM Connector or SaleSmartly cheaper?
- Only SaleSmartly lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Mindchat CRM Connector lists 14 the others don’t mention, such as Agent analytics, AI chatbots, Cart recovery, Chat assignment. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Mar 4, 2026 for Mindchat CRM Connector, Nov 8, 2026 for SaleSmartly; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Mar 4, 2026 for Mindchat CRM Connector, Nov 8, 2026 for SaleSmartly. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.