Microsoft Clarity: AI Insights vs UX Agent ‑ Checkout Replay
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Microsoft Clarity, Oct 26, 2026 for UX Agent.
The short answer
- On the Shopify App Store: Microsoft Clarity 4.6 from 2,498 reviews and UX Agent 4.5 from 2 reviews.
- Microsoft Clarity lists 18 features UX Agent’s listing doesn’t mention, including Activity tracking, Analytics dashboard, Broken links.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Forever
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMicrosoft Clarity gives you a clear view of how shoppers browse, decide, and buy—revealing friction, drop‑offs, and missed opportunities across your store. Powered by Clarity behavioral signals, Brand Agents are AI shopping assistants that engage shoppers at the right moment and guide them from discovery to purchase in your brand’s voice, directly on your website—helping shoppers decide faster and convert with…
UX Agent helps Shopify merchants see where shoppers hesitate, abandon carts, or leave checkout. It records storefront and checkout journeys without requiring Shopify Plus, then turns behavior into prioritized UX insights so teams can focus on fixes that improve the buying experience and recover lost revenue.
- AI-Driven Insights: Detect behavior patterns and take action to improve revenue
- Replays & Heatmaps: Watch recordings of how visitors interact with your store
- Smart Events & Conversion Funnels: Identify drop-off points, recover lost sales
- Ads Campaign Performance Analysis: Optimize your Microsoft and Google Ads spend
- Replay shopper behavior from storefront to checkout, no Plus needed.
- Let AI watch session replays and generate UX insight reports.
- Detect conversion blockers from product page to checkout.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Microsoft Clarity |  UX Agent |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Microsoft Clarity | UX Agent |
|---|---|---|
| App Store rating | 4.6 ★(ahead) | 4.5 ★ |
| App Store reviews | 2,498(ahead) | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 1% | Not enough data |
Pricing
| Measure | Microsoft Clarity | UX Agent |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | Not published |
Listing
| Measure | Microsoft Clarity | UX Agent |
|---|---|---|
| Shopify category rank | #3(ahead) | #282 |
| Shopify App Charts | #19 on Rookies in Analytics | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 17, 2025 | Jul 8, 2026 |
| Languages | 13 | 1 |
| Developer | Microsoft Clarity | Sensors Data Co., Ltd |
FAQ
Microsoft Clarity and UX Agent: common questions
- Which has better reviews, Microsoft Clarity or UX Agent?
- On the Shopify App Store: Microsoft Clarity 4.6 from 2,498 reviews and UX Agent 4.5 from 2 reviews.
- What features does each app list that the other doesn’t?
- Microsoft Clarity lists 18 the others don’t mention, such as Activity tracking, Analytics dashboard, Broken links, Cohort analysis. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Microsoft Clarity, Oct 26, 2026 for UX Agent; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Microsoft Clarity, Oct 26, 2026 for UX Agent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.