Messenger Chat ‑ Common Ninja vs ZB: Facebook & Messenger Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Messenger Chat, Oct 25, 2026 for ZB.
The short answer
- Both list a free plan. Paid plans start at $4.99/month for Messenger Chat and $4.99/month for ZB.
- Messenger Chat lists 3 features ZB’s listing doesn’t mention, including Chat window, Multi-language, Social media.
Head to head
Enrich User Experience With a Messenger Chat on Your Store
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 300 Views
- · Add Contact Image
- · Custom Contact Name
- · Custom Design
- · Font Selection
- · Show Current Time
Premium Plan
- · 3 Days Trial
- · 50,000 Views
- · Add Contact Image
- · Custom CSS
- · Custom Contact Name
- · Custom Design
Free
- · 2 chat channels
- · Up to 5,000 monthly visits
Starter
- · Professional chatbox design
- · Remove Zotabox branding
- · Up to 5 chat channels
- · Up to 5,000 monthly visits
Growth
- · Professional chatbox design
- · Remove Zotabox branding
- · Up to 10 chat channels
- · Up to 25,000 monthly visits
Pro
- · Professional chatbox design
- · Remove Zotabox branding
- · Up to 100,000 monthly visits
- · Up to 15 chat channels
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCommon Ninja’s Messenger Chat app is a helpful tool that will enable you to communicate with your customers in an easy, accessible manner, via Facebook’s Messenger app. With it, you can answer questions and expedite the decision-making process of your users, provide helpful and valuable information and improve their experience with a 24/7 online chat.
ZB: WhatsApp & Messenger Chat helps merchants connect their store’s customer support with existing WhatsApp or Messenger accounts via official APIs. This third-party integration lets you reply to customers instantly without coding, improving engagement and conversion. Set up in minutes, match your widget design to your store.
- Multiple button icons for you to choose from that can complement your design.
- Toggle the messages’ time on or off.
- A simple user interface with easy content management features.
- Rich styling options with fully customizable design features.
- Allow your visitors to contact you via Messenger.
- Message history is kept forever.
- Label conversations and keep notes inside Messenger of your conversation.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Messenger Chat | ZB |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Messenger Chat | ZB |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 22 |
| New reviews, 28 days | Not enough data | 1 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Messenger Chat | ZB |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $4.99/month | $4.99/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 2 | 4 |
Listing
| Measure | Messenger Chat | ZB |
|---|---|---|
| Shopify category rank | #547 | #105(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Dec 20, 2021 | Jan 18, 2016 |
| Languages | 1 | 1 |
| Developer | Common Ninja | Zotabox |
FAQ
Messenger Chat and ZB: common questions
- Is Messenger Chat or ZB cheaper?
- Both list a free plan. Paid plans start at $4.99/month for Messenger Chat and $4.99/month for ZB. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Messenger Chat lists 3 the others don’t mention, such as Chat window, Multi-language, Social media. ZB lists 2 the others don’t mention, such as Business hours, Greetings. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Messenger Chat, Oct 25, 2026 for ZB; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Messenger Chat, Oct 25, 2026 for ZB. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.