Messenger Chat ‑ Common Ninja vs POWR: Live Chat

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • Both list a free plan. Paid plans start at $4.99/month for Messenger Chat and $7.04/month for POWR.
  • POWR lists 4 features Messenger Chat’s listing doesn’t mention, including FAQs, Greetings, Quick replies.

Head to head

App Store reviews

Messenger Chat: —
POWR: 16
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch

Enrich User Experience With a Messenger Chat on Your Store

—
Categories
  • Chat
  • Chat
  • Operations - Other
Languages
  • English
  • English
Launched
Dec 20, 2021
Dec 2, 2017
Built for Shopify
Not badged
Not badged
Reviews per month
—
1 last full month
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

01020AprJunAugAprOctDecMayPOWR: Live Chat: 19 reviews in April 2019POWR: Live Chat: 9 reviews in May 2019POWR: Live Chat: 2 reviews in June 2019POWR: Live Chat: 3 reviews in July 2019POWR: Live Chat: 2 reviews in August 2019POWR: Live Chat: 1 reviews in March 2020POWR: Live Chat: 2 reviews in April 2020POWR: Live Chat: 1 reviews in July 2021POWR: Live Chat: 1 reviews in October 2021POWR: Live Chat: 1 reviews in July 2022POWR: Live Chat: 1 reviews in December 2023POWR: Live Chat: 1 reviews in May 2024
Messenger ChatPOWRCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $4.99/month
From $0 to $98.99/month
Plans
Free PlanFree
  • · 300 Views
  • · Add Contact Image
  • · Custom Contact Name
  • · Custom Design
  • · Font Selection
  • · Show Current Time
Premium Plan$4.99/month
  • · 3 Days Trial
  • · 50,000 Views
  • · Add Contact Image
  • · Custom CSS
  • · Custom Contact Name
  • · Custom Design
FreeFree
  • · 24/7 email support
  • · Automated welcome message
  • · Connect WhatsApp, Telegram or Messenger
  • · Custom button text
  • · Undo/redo edits
Starter$7.04/month
  • · Advanced backgrounds
  • · All Free features +
  • · Custom chat icons
  • · Custom cover image
  • · Live chat support with POWR team
  • · Remove POWR branding
Pro$15.84/month
  • · Advanced triggers
  • · All Starter features +
  • · Custom CSS
  • · Set chat bubble delay
Business$98.99/month
  • · All Pro features +
  • · Contact Form
  • · Countdown Timer + more
  • · Instagram Feed
  • · Popup
  • · Unlimited access to 60+ POWR apps like,
Coverage
8 of 12 features67%
9 of 12 features75%
Unique strengths
  • Agent avatar
  • Chat window
  • Multi-language
  • FAQs
  • Greetings
  • Quick replies
  • SMS
Chat
67%8/12
75%9/12
Automated responses
0%0/3
100%3/3
Customization
100%5/5
60%3/5
Real-time messaging
75%3/4
75%3/4
354onlybothonly
Messenger ChatPOWR12 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
  • WhatsApp
  • Telegram
  • Facebook Messenger
How it sells itself

Common Ninja’s Messenger Chat app is a helpful tool that will enable you to communicate with your customers in an easy, accessible manner, via Facebook’s Messenger app. With it, you can answer questions and expedite the decision-making process of your users, provide helpful and valuable information and improve their experience with a 24/7 online chat.

Offer seamless real-time support through WhatsApp, Facebook Messenger, and Telegram with our easy-to-integrate app for Shopify. Customize effortlessly without coding and receive instant mobile notifications for every customer interaction. Automated chat initiation ensures that shoppers get quick responses to their questions, which drives sales and boosts customer loyalty.

Key points
  • Multiple button icons for you to choose from that can complement your design.
  • Toggle the messages’ time on or off.
  • A simple user interface with easy content management features.
  • Rich styling options with fully customizable design features.
  • Instant live chat with customers in real-time via Messenger, Telegram, WhatApp.
  • Customize all chat settings like triggers, delay, bubble icon, and button text
  • Set up an automate personal message upon entering the live chat
  • Fully customizable design. Set your avatar or image, colors, shape, position
Screenshots
Custom Design
Editor - Custom DesignEnrich User Experience With a Messenger Chat on Your StoreMessenger Chat on Store Front
All-in-one chat for WhatsApp, Messenger, and Telegram
Responsive on all devices for a great user experienceCustomize your chat app to fit your brandManage chat visibility and timing for site visitors

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureMessenger ChatPOWR
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureMessenger ChatPOWR
App Store ratingNot published3.2 ★
App Store reviewsNot published16
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureMessenger ChatPOWR
Free planYesYes
Lowest paid monthly plan$4.99/month(ahead)$7.04/month
Longest free trialNot listedNot listed
Plans listed24

Listing

MeasureMessenger ChatPOWR
Shopify category rank#547in ChatNot enough data
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedDec 20, 2021Dec 2, 2017
Languages1English1English
DeveloperCommon NinjaPOWR.io

FAQ

Messenger Chat and POWR: common questions

Is Messenger Chat or POWR cheaper?
Both list a free plan. Paid plans start at $4.99/month for Messenger Chat and $7.04/month for POWR. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Messenger Chat lists 3 the others don’t mention, such as Agent avatar, Chat window, Multi-language. POWR lists 4 the others don’t mention, such as FAQs, Greetings, Quick replies, SMS. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.