MergeGuard ‑ Merge Customers vs Triom: Combine, Merge Orders
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for MergeGuard, Nov 9, 2026 for Triom.
The short answer
- Both list a free plan. Paid plans start at $29/month for MergeGuard and $9.99/month for Triom.
- Triom lists 6 features MergeGuard’s listing doesn’t mention, including Conditional logic, Custom workflows, Merging.
Head to head
Order management automation edit orders combine orders & save
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 25 merges, once
- · 5 contact fixes, once
- · Export duplicates and History
- · See every audience count
- · See every duplicate group
Starter
- · 10 list exports a month
- · 150 merges a month
- · 30 contact fixes a month
- · History with a snapshot of each merge
- · Newsletter lists: send once per person
- · Yearly: 1,800 merges at the start
Growth
- · 30 list exports a month
- · 300 merges a month
- · 60 contact fixes a month
- · Klaviyo list sync and profile merging
- · Merge strong matches automatically
- · Newsletter lists: send once per person
Scale
- · 100 contact fixes a month
- · 500 merges a month
- · Automatic fixes for email domain typos
- · Everything in Growth
- · Keep up to 20 lists in sync with Klaviyo
- · Subscribers who may cancel soon
MERGE AS YOU GO
- · Automatic / Manual order merging
- · Customer order editing
- · Includes 5 FREE Edits + 50¢/Edit
- · Includes 5 FREE Merges + 50¢/Merge
- · Merge & Edit history
BASIC PLAN
- · Automatic / Manual order merging
- · Customer Notifications
- · Customer order editing
- · Includes 25 Edits + 50¢/Edit
- · Includes 35 Merges + 30¢/Merge
- · Merge & Edit history
PRO PLAN
- · Advanced Editing rules
- · Automatic / Manual order merging
- · Customer Notifications
- · Includes 100 Merges + 20¢/Merge
- · Merge & Edit history
- · Unlimited customer edits
ADVANCED PLAN
- · Advanced Editing rules
- · Automatic / Manual order merging
- · Customer Notifications
- · Includes 350 Merges + 15¢/Merge
- · Merge & Edit history
- · Unlimited customer edits
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureYour VIP got a win-back discount. A loyal buyer looks lapsed. A subscriber got your newsletter twice. Duplicate profiles can cause all three. MergeGuard finds duplicate customers by name, email, phone and address and counts each person once. See real VIPs, win back lapsed customers and spot subscribers who may cancel. Fix email typos and sync clean lists to Klaviyo.
Order Merger combines two post-purchase tools in one app: automatic order merging that merges multiple orders from the same customer into a single shipment to cut shipping costs, and customer self-service order editing that lets shoppers fix their own orders post-checkout — you choose which edits are allowed and how long the window stays open.
- Identify duplicate customer profiles
- Review detected duplicates before merging
- Merge customer profiles into a single record
- Maintain customer details and order history
- Automatic Merge - seamlessly merge orders based on pre-defined criteria.
- Notify customers when orders are merged via email
- Order actions - add tags or notes to merged and original orders
- Manually select orders to merge from the orders page.








All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | MergeGuard | Triom |
|---|---|---|
| Detected stores | Not published | 10 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Arts & Entertainment, Animals & Pet Supplies |
| Top store countries | Not published | United States, India, Australia |
Reviews
| Measure | MergeGuard | Triom |
|---|---|---|
| App Store rating | Not published | 4.8 ★ |
| App Store reviews | Not published | 75 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | MergeGuard | Triom |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $29/month | $9.99/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | MergeGuard | Triom |
|---|---|---|
| Shopify category rank | #394 | #18 |
| Shopify App Charts | Not on this week’s charts | #15 in Order editing |
| Built for Shopify | No | Yes |
| Launched | Jan 13, 2026 | Apr 18, 2019 |
| Languages | 1 | 1 |
| Developer | Caelena Software Labs | Triom |
FAQ
MergeGuard and Triom: common questions
- Is MergeGuard or Triom cheaper?
- Both list a free plan. Paid plans start at $29/month for MergeGuard and $9.99/month for Triom. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Triom lists 6 the others don’t mention, such as Conditional logic, Custom workflows, Merging, Order processing. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for MergeGuard, Nov 9, 2026 for Triom; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for MergeGuard, Nov 9, 2026 for Triom. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.










