Merchant Copilot AI Chatbot vs StorePal AI Chatbot Assistant

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • Both list a free plan. Paid plans start at $24/month for Merchant Copilot AI Chatbot and $19/month for StorePal AI Chatbot Assistant.
  • Merchant Copilot AI Chatbot lists 1 features StorePal AI Chatbot Assistant’s listing doesn’t mention, including Chat window.

Head to head

App Store reviews

Merchant Copilot AI Chatbot: —
StorePal AI Chatbot Assistant: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Chat
Languages
  • English
  • English
Launched
Jul 17, 2026
Dec 2, 2025
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $199/month
From $0 to $129/month
Plans
FreeFree
  • · 50 AI conversations per month
  • · Install and try Merchant Copilot at no
Starter$24/month
14-day free trial
  • · 500 AI conversations per month.
  • · Automate customer support and reduce tic
  • · Ideal for small stores
Growth$79/month
14-day free trial
  • · 2,000 AI conversations per month.
  • · For growing stores
  • · Higher traffic that need reliable 24/7
Scale$199/month
14-day free trial
  • · Enterprise-grade AI support with no caps
  • · For high-volume stores
  • · Unlimited AI conversations per month.
FreeFree
  • · 1 credit = 1 AI answer
  • · Admin panel testing is free
  • · Custom Ask AI button on product page
  • · Tops to 20 credits everyday
  • · Unlimited store & product data
  • · View all chat history anytime
Plan 1200$19/month
  • · 1 credit = 1 AI answer
  • · Adds 40 credits ever day
  • · Admin panel testing is free
  • · Cost: ¢1.58 per credit
  • · Custom Ask AI button on product page
  • · Unlimited store & product data
Plan 3600$49/month
  • · 1 credit = 1 AI answer
  • · Adds 120 credits ever day
  • · Admin panel testing is free
  • · Cost: ¢1.36 per credit
  • · Custom Ask AI button on product page
  • · Unlimited store & product data
Plan 10800$129/month
  • · 1 credit = 1 AI answer
  • · Adds 360 credits ever day
  • · Admin panel testing is free
  • · Cost: ¢1.19 per credit
  • · Custom Ask AI button on product page
  • · Unlimited store & product data
Coverage
2 of 2 features100%
1 of 2 features50%
Unique strengths
  • Chat window
—
Chat
100%2/2
50%1/2
Customization
100%1/1
0%0/1
Real-time messaging
100%1/1
100%1/1
110onlybothonly
Merchant Copilot AI ChatbotStorePal AI Chatbot Assistant2 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

Merchant Copilot puts an AI support agent on your storefront, so shoppers get answers the moment they ask instead of waiting on email. It indexes your catalogue automatically and handles questions about products, variants, sizing, stock, order status, shipping and returns. Every answer comes from your real store data, so it never invents details.

Enhance your Shopify store with an AI Chat Assistant that turns visitors into customers. It instantly answers questions using your product details, creates engaging starter prompts to spark conversations, and lets you test and fine-tune responses with the built-in Chat Tester. Simple to install, seamlessly integrated, and designed to elevate your sales with ease.

Key points
  • AI-powered product answers — Shoppers get instant, accurate answers about your
  • Live order status lookup — Shoppers can check order tracking directly in chat
  • No-code setup — Enable the chat widget from your Shopify theme editor in one
  • Custom Ask AI button on product page
  • Admin panel chat tester
  • View all chat history anytime
  • Unlimited store & product information
Screenshots
AI chat widget answering shopper questions on storefront
Dashboard showing stats, knowledge base and conversationsMerchant Copilot billing page with usage and pricing plansAI chat widget answering shopper questions about products&orders
StorePal AI Product Knowledge
StorePal AIStorePal AI Chat HistoryStorePal AI Chat Tester

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureMerchant Copilot AI ChatbotStorePal AI Chatbot Assistant
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureMerchant Copilot AI ChatbotStorePal AI Chatbot Assistant
App Store ratingNot published5.0 ★
App Store reviewsNot published1
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureMerchant Copilot AI ChatbotStorePal AI Chatbot Assistant
Free planYesYes
Lowest paid monthly plan$24/month$19/month(ahead)
Longest free trial14 daysNot listed
Plans listed44

Listing

MeasureMerchant Copilot AI ChatbotStorePal AI Chatbot Assistant
Shopify category rank#967in ChatNot enough data
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJul 17, 2026Dec 2, 2025
Languages1English1English
DeveloperForgeline LabsStorePal AI

FAQ

Merchant Copilot AI Chatbot and StorePal AI Chatbot Assistant: common questions

Is Merchant Copilot AI Chatbot or StorePal AI Chatbot Assistant cheaper?
Both list a free plan. Paid plans start at $24/month for Merchant Copilot AI Chatbot and $19/month for StorePal AI Chatbot Assistant. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Merchant Copilot AI Chatbot lists 1 the others don’t mention, such as Chat window. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.