Merchant Copilot AI Chatbot vs noorflows Order Support AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Merchant Copilot AI Chatbot, Oct 14, 2026 for noorflows Order Support AI.
The short answer
- Both list a free plan. Paid plans start at $24/month for Merchant Copilot AI Chatbot and $119/month for noorflows Order Support AI.
- Merchant Copilot AI Chatbot lists 1 features noorflows Order Support AI’s listing doesn’t mention, including Chat window.
Head to head
Free
- · 50 AI conversations per month
- · Install and try Merchant Copilot at no
Starter
- · 500 AI conversations per month.
- · Automate customer support and reduce tic
- · Ideal for small stores
Growth
- · 2,000 AI conversations per month.
- · For growing stores
- · Higher traffic that need reliable 24/7
Scale
- · Enterprise-grade AI support with no caps
- · For high-volume stores
- · Unlimited AI conversations per month.
Free
Monthly
Own-it
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMerchant Copilot puts an AI support agent on your storefront, so shoppers get answers the moment they ask instead of waiting on email. It indexes your catalogue automatically and handles questions about products, variants, sizing, stock, order status, shipping and returns. Every answer comes from your real store data, so it never invents details.
noorflows answers "where is my order?", returns and refund questions on your storefront, 24/7, from your real Shopify order data. It checks who the shopper is before revealing an order, answers only from your real orders, products and policies, so it won't invent a policy that costs you money, and it resists scam or prompt-injected messages.
- AI-powered product answers — Shoppers get instant, accurate answers about your
- Live order status lookup — Shoppers can check order tracking directly in chat
- No-code setup — Enable the chat widget from your Shopify theme editor in one
- Answers "where's my order?" instantly from real, live tracking
- Refunds and returns wait for your one-click approval, never automatic
- Answers only from your real orders, products and policies, no guessing
- A branded order-tracking page your customers can use any time
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Merchant Copilot AI Chatbot |  noorflows Order Support AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Merchant Copilot AI Chatbot | noorflows Order Support AI |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Merchant Copilot AI Chatbot | noorflows Order Support AI |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $24/month(ahead) | $119/month |
| Longest free trial | 14 days | Not listed |
| Plans listed | 4 | 3 |
Listing
| Measure | Merchant Copilot AI Chatbot | noorflows Order Support AI |
|---|---|---|
| Shopify category rank | #967(ahead) | #968 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 17, 2026 | Jun 16, 2026 |
| Languages | 1 | 1 |
| Developer | Forgeline Labs | Noorflows LLC |
FAQ
Merchant Copilot AI Chatbot and noorflows Order Support AI: common questions
- Is Merchant Copilot AI Chatbot or noorflows Order Support AI cheaper?
- Both list a free plan. Paid plans start at $24/month for Merchant Copilot AI Chatbot and $119/month for noorflows Order Support AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Merchant Copilot AI Chatbot lists 1 the others don’t mention, such as Chat window. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Merchant Copilot AI Chatbot, Oct 14, 2026 for noorflows Order Support AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Merchant Copilot AI Chatbot, Oct 14, 2026 for noorflows Order Support AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.