Melingo AI Sales Agent vs Relio: AI Chatbot & Sales Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 2, 2026 for Melingo AI Sales Agent, Oct 13, 2026 for Relio.
The short answer
- Both list a free plan. Paid plans start at $49/month for Melingo AI Sales Agent and $19/month for Relio.
- Relio lists 16 features Melingo AI Sales Agent’s listing doesn’t mention, including Agent analytics, Business hours, Cart recovery.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · AI Upselling & Cross-Selling: Basic
- · Automatic Catalog Scanning
- · Business Analytics Dashboard
- · Go-to-Checkout From Chat
- · Live on Your Shopify Store
- · Multilingual Support: English only
Starter
- · AI Upselling & Cross-Selling: Basic
- · Account Manager Support: 1 session
- · Automatic Catalog Scanning
- · Business Analytics Dashboard
- · Go-to-Checkout From Chat
- · Multilingual Support: 1 language
Growth
- · Account Manager Support: 3 sessions
- · Advanced AI Upselling & Cross-Selling
- · Automatic Catalog Scanning
- · Business Analytics Dashboard
- · Go-to-Checkout From Chat
- · Multilingual Support: 2 languages
Scale
- · Account Manager Support: 5 sessions
- · Automatic Catalog Scanning
- · Business Analytics Dashboard
- · Go-to-Checkout from Chat
- · Multilingual Support: 5 languages
- · Predictive AI Upselling & Cross-Selling
Free
- · 1 Site
- · 20 Conversations/mo
- · 500 Products
- · 500k knowledge characters
- · No credit card required
Starter
- · 1 site
- · 150 convesations/mo
- · 1M knowledge characters
- · 2,000 products
- · Auto refresh
- · Hide price toggle
Advanced
- · 12,000 products
- · 3 sites
- · 3M knowledge characters
- · 650 conversations/mo
- · Advanced analytics
- · Conversations & leads history
Boost
- · 1,500 conversations/mo
- · 5M knowledge characters
- · 6 sites
- · 60,000 products
- · Optional overage billing
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureThe Melingo AI Sales Agent is here to upgrade your store! Unscripted, multilingual, and fluid. Proactive Mode is built in: when browsing signals show hesitation, it opens the chat at the right moment, guiding shoppers from product page to cart, with an in-depth dashboard that helps you understand the big picture.
Relio is an AI Sales Assistant that increases conversion rates by turning customer questions into smart product recommendations. Our semantic engine provides safe, accurate advice, making it ideal for regulated stores. Relio acts as a 24/7 virtual concierge that guides visitors toward a purchase. Use the Owner Bias feature to prioritize specific brands and track your success with sales attribution.
- Conversational AI guide – interacts naturally to understand shopper needs.
- Smart product matchmaking – recommends items based on customer intent.
- 24/7 sales assistant – never misses a conversion opportunity.
- Real‑time stock checks – suggests only available products.
- AI Product Advice Transform chats into product suggestions for your shoppers.
- Live Chat & Handoff Provide real-time support with a human touch when needed.
- Order Management Help shoppers track or cancel orders directly in the chat.
- Recommendation Bias Prioritize specific brands or manufacturers in AI suggestion
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Melingo AI Sales Agent |  Relio |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Melingo AI Sales Agent | Relio |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 4 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Melingo AI Sales Agent | Relio |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $49/month | $19/month(ahead) |
| Longest free trial | 5 days | 14 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Melingo AI Sales Agent | Relio |
|---|---|---|
| Shopify category rank | #121(ahead) | #1007 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 29, 2025 | Jul 10, 2026 |
| Languages | 2 | 1 |
| Developer | Melingo | Relio |
FAQ
Melingo AI Sales Agent and Relio: common questions
- Is Melingo AI Sales Agent or Relio cheaper?
- Both list a free plan. Paid plans start at $49/month for Melingo AI Sales Agent and $19/month for Relio. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Melingo AI Sales Agent lists 1 the others don’t mention, such as Cross-sell. Relio lists 16 the others don’t mention, such as Agent analytics, Business hours, Cart recovery, Chat assignment. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 2, 2026 for Melingo AI Sales Agent, Oct 13, 2026 for Relio; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 2, 2026 for Melingo AI Sales Agent, Oct 13, 2026 for Relio. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.