MegaSend: WhatsApp & More vs ScaleBy
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 17, 2026 for MegaSend, Jul 31, 2026 for ScaleBy.
The short answer
- Only MegaSend lists a free plan.
- MegaSend lists 6 features ScaleBy’s listing doesn’t mention, including Conversion metrics, Feedback requests, Real-time analytics.
Head to head
Free
- · Custom button size & position
- · No automation or campaigns
- · Prefilled WhatsApp messages
- · Unlimited customer conversations
- · Upgrade to unlock automation
- · WhatsApp chat button for your store
Starter
- · Abandoned cart recovery
- · Cart & checkout event triggers
- · Follow-up message sequences
- · For stores up to 100 orders a month
- · Quiet hours scheduling
- · Recovery analytics dashboard
Growth
- · Abandoned cart automation
- · Cart & checkout event triggers
- · Follow-up message sequences
- · For stores doing 101 to 500 orders
- · Quiet hours scheduling
- · Recovery analytics dashboard
Scale
- · Abandoned cart automation
- · Cart & checkout event triggers
- · Follow-up message sequences
- · Full recovery analytics dashboard
- · No per-message fees, ever
- · Quiet hours scheduling
Free to install
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureThis app helps merchants automate personalized WhatsApp messages for abandoned cart recovery, order updates, and customer engagement. Merchants can create automated campaigns using custom templates, segment customers based on purchase activity or status, and schedule messages triggered by store events.
ScaleBy connects your Shopify store to WhatsApp. Stop relying on emails with low open rates! Automatically recover abandoned carts by sending targeted WhatsApp messages to customers exactly when they leave. Keep buyers happy with instant, automated order confirmations and shipping updates directly to their phones.
- Recover abandoned carts with personalized WhatsApp messages
- Trigger messages based on Shopify events like orders and checkouts
- Segment audience by order history, tags, registration date, and more
- Run A/B tests and track delivery results for message optimization
- Automate abandoned cart recovery via WhatsApp to instantly boost your revenue.
- Send automatic WhatsApp notifications for order confirmations and shipping.
- Sync Shopify customers to a unified CRM for powerful bulk messaging campaigns.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  MegaSend |  ScaleBy |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | MegaSend | ScaleBy |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 2 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
MegaSend and ScaleBy: common questions
- Is MegaSend or ScaleBy cheaper?
- Only MegaSend lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- MegaSend lists 6 the others don’t mention, such as Conversion metrics, Feedback requests, Real-time analytics, Scheduled messages. ScaleBy lists 2 the others don’t mention, such as Birthday messages, Segmentation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 17, 2026 for MegaSend, Jul 31, 2026 for ScaleBy; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 17, 2026 for MegaSend, Jul 31, 2026 for ScaleBy. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.