Marlie AI ‑ AI Receptionist vs SaleSense

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 16, 2026 for Marlie AI, Oct 13, 2026 for SaleSense.

The short answer

  • Only SaleSense lists a free plan. Paid plans start at $49/month for Marlie AI and $29.99/month for SaleSense.

Head to head

App Store reviews

Marlie AI: —
SaleSense: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Helpdesk
  • Selling online - Other
Languages
  • English
  • English
Launched
Apr 1, 2026
May 28, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $49 to $199/month
From $0 to $199.99/month
Plans
Professional$49/month
14-day free trial250 min included, then $0.35/min
  • · Basic post-call summaries
  • · Blocks spam and robocalls
  • · Sends text links to callers
  • · Takes messages with your custom question
Scale$99/month
14-day free trial500 min included, then $0.35/min
  • · Everything in Professional
  • · Order lookup during live calls
  • · Warm transfers
Growth$199/month
14-day free trial1,000 min included, then $0.30/min
  • · Create checkout links during live calls
  • · Manage orders
  • · Order lookup during live calls
  • · Product lookup during live calls
  • · Warm Transfers
StarterFree
  • · 30 conversations / month
  • · Basic analytics
  • · Multi-language support
  • · Product recommendations
Growth Plan$29.99/month
  • · 300 conversations / month
  • · Abandoned cart recovery
  • · Email capture
  • · Remove SaleSense branding
  • · Sentiment analysis
  • · WhatsApp button in chat widget
Business Plan$69.99/month
  • · 1,000 conversations / month
  • · All Growth features
  • · Full ROI dashboard
  • · Order tracking in chat
  • · Product bundling & cross-sells
  • · Smart discount codes
Enterprise Plan$199.99/month
  • · All Business features
  • · Brand voice training
  • · Custom AI personality
  • · Priority support
  • · Unlimited conversations
Coverage
0 of 0 features0%
0 of 0 features0%
Unique strengths
—
—
000onlybothonly
Marlie AISaleSense0 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

Marlie is an AI receptionist that answers your store's phone 24/7. It looks up live orders to resolve "where's my order?" calls, answers questions about your products, shipping, and return policies, and takes messages with the details you need. When a caller needs a person, Marlie warm-transfers them to your team.

SaleSense adds an AI-powered chat widget to your store that instantly answers customer questions, recommends relevant products, and guides shoppers to checkout - automatically, around the clock. It understands your product catalog and responds in any language. No coding required. Install once and the widget appears on your storefront immediately.

Key points
  • 24/7 AI phone answering that describes your Shopify products to callers
  • Instant SMS checkout links sent directly to customer phones during calls
  • Product search and recommendations based on customer needs via voice
  • AI chat widget installs automatically — no theme editing required
  • Answers product questions and recommends items from your catalog 24/7
  • Responds in any language, matching the shopper's preferred language
  • Fully customizable colors, position, and bot name to match your brand
Screenshots
Review transcript and audio for every call handled by your AI re
chose between more than 40 voices for your AI receptionistAi Receptionist that answers calls 24/7
Dashboard
BOTDashboard 2

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureMarlie AISaleSense
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureMarlie AISaleSense
App Store ratingNot published5.0 ★
App Store reviewsNot published1
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureMarlie AISaleSense
Free planNot listedYes
Lowest paid monthly plan$49/month$29.99/month(ahead)
Longest free trial14 daysNot listed
Plans listed34

Listing

MeasureMarlie AISaleSense
Shopify category rank#124in Helpdesk#87in Selling online - Other
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedApr 1, 2026May 28, 2026
Languages1English1English
DeveloperMarlie AiSaleSense

FAQ

Marlie AI and SaleSense: common questions

Is Marlie AI or SaleSense cheaper?
Only SaleSense lists a free plan. Paid plans start at $49/month for Marlie AI and $29.99/month for SaleSense. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 16, 2026 for Marlie AI, Oct 13, 2026 for SaleSense; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 16, 2026 for Marlie AI, Oct 13, 2026 for SaleSense. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.