Mantio AI Chatbot vs TenChaty: AI Chatbot+Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Mantio AI Chatbot, Oct 26, 2026 for TenChaty.
The short answer
- Both list a free plan. Paid plans start at $49/month for Mantio AI Chatbot and $9.90/month for TenChaty.
- TenChaty lists 29 features Mantio AI Chatbot’s listing doesn’t mention, including Accordions, Agent analytics, AI generation.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
50 AI chats/month
- · Add to Cart inside the chat
- · Order tracking
- · Product recommendations
Pro
- · Add to Cart inside the chat
- · Order tracking
- · Product recommendations
- · Unlimited AI conversations
Free
- · 100 AI replies per month
- · 100 products for training up
- · 5 faqs for training up
- · 90-days chat history
Standard Plan
- · 10 faqs for training up
- · 1000 AI replies per month
- · 360-days chat history
- · 500 products for training up
- · Customizable interface & features
Pro Plan
- · 1000 products for training up
- · 3000 AI replies per month
- · 50 faqs for training up
- · Customizable interface & features
- · Unlimited chat history
Plus Plan
- · 10000 AI replies per month
- · 50 faqs for training up
- · 5000 products for training up
- · Customizable interface & features
- · Private customer support
- · Unlimited chat history
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSupplement shoppers ask detailed questions before they buy — ingredients, doses, sourcing, testing, shipping. When no one answers, they leave, and you never knew the sale was there. Mantio answers instantly, 24/7. It reads your catalog, supplement facts, policies, and FAQ, and replies only from your store's content — so answers stay accurate and you see every conversation. Shoppers add to cart in the chat.
Stop losing sales to unanswered questions and time zone gaps. TenChaty, a customer support solution by Tencent Cloud, combines an intelligent AI chatbot with a powerful live chat platform designed specifically for Shopify merchants. Get instant, 24/7 customer support and FAQs in multiple languages, seamless agent handoff, and deep sales insights — all set up in under 3 minutes.
- Shoppers ask questions and get product cards with Add to Cart in the chat
- Customers check order status and tracking instantly — no support tickets
- Product catalog auto-syncs — inventory and product changes reflect instantly
- Human requests are emailed to you with AI-generated conversation summaries
- 24/7 AI customer support
- Live Chat & AI customer support: Provide 24/7 customer support with less labor
- Smart inbox with auto translation
- Smart Inbox with Auto-Translate: Understand every customer question quickly
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Mantio AI Chatbot |  TenChaty |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Mantio AI Chatbot | TenChaty |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 5 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Mantio AI Chatbot | TenChaty |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $49/month | $9.90/month(ahead) |
| Longest free trial | 14 days | 14 days |
| Plans listed | 2 | 4 |
Listing
| Measure | Mantio AI Chatbot | TenChaty |
|---|---|---|
| Shopify category rank | #965 | #123(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 28, 2026 | Oct 1, 2025 |
| Languages | 2 | 1 |
| Developer | Mantio | Tencent Cloud International Pte. Ltd. |
FAQ
Mantio AI Chatbot and TenChaty: common questions
- Is Mantio AI Chatbot or TenChaty cheaper?
- Both list a free plan. Paid plans start at $49/month for Mantio AI Chatbot and $9.90/month for TenChaty. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- TenChaty lists 29 the others don’t mention, such as Accordions, Agent analytics, AI generation, Behavior tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Mantio AI Chatbot, Oct 26, 2026 for TenChaty; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Mantio AI Chatbot, Oct 26, 2026 for TenChaty. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.