Mando AI vs Wismo: AI Chatbot & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 27, 2026 for Mando AI, Oct 23, 2026 for Wismo.
The short answer
- Only Wismo lists a free plan. Paid plans start at $19/month for Mando AI and $19.90/month for Wismo.
- Mando AI lists 9 features Wismo’s listing doesn’t mention, including Agent avatar, Business hours, Chat assignment.
Head to head
Light
- · 1 store, 1 team member
- · 1,000 knowledge pages
- · 500 AI replies a month
- · Shared inbox and help center
- · Website chat + 1 messaging channel
Growth
- · 1,500 AI replies a month
- · 2 stores, 3 team members
- · 5,000 knowledge pages
- · CRM and full reports
- · Every messaging channel
Business
- · 10,000 knowledge pages
- · 3 stores, 5 team members
- · 4,000 AI replies a month
- · Tasks, sales pipeline and workflows
- · Voice agents
Scale
- · 10 agents, 10 team members
- · 10,000 AI replies a month
- · 25,000 knowledge pages
- · Unlimited stores
- · Your own domain, no branding
Free
- · 50 conversations/month
- · AI insights & analytics
- · AI-powered support
- · Custom FAQs
- · Email support
- · Order tracking
Starter
- · 250 conversations/month
- · AI insights & analytics
- · AI-powered support
- · Custom FAQs
- · Order tracking
- · Priority support
Pro
- · 1,000 conversations/month
- · AI insights & analytics
- · AI-powered support
- · Custom FAQs
- · Order tracking
- · Priority support
Scale
- · 3,000 conversations/month
- · AI insights & analytics
- · AI-powered support
- · Custom FAQs
- · Order tracking
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureOnline shoppers ask the same questions every day about products, availability, shipping, and order status, across your storefront, WhatsApp, Instagram, and email. Answering each one by hand is slow and hard to scale. Mando is an AI agent that knows your products and policies and can look up orders, then answers these questions instantly in the shopper's language on every channel.
Wismo adds an AI chat widget to your storefront that answers customer questions automatically. It looks up order status, checks product availability, explains policies, and handles inquiries. When the AI cannot resolve an issue, it creates a support ticket or hands off to live chat. All conversations are saved and analyzed, giving you insights into what customers ask about most.
- AI answers shoppers across your store, WhatsApp, Instagram, email, and voice
- Answers product questions using your live Shopify catalog
- Looks up order status and tracking inside the conversation
- Hands off to your team with a shared inbox when needed
- AI chat widget answers customer questions automatically on your storefront
- Looks up order status, product availability, and store policies instantly
- Creates support tickets when issues need human follow-up
- AI insights reveal customer behavior, common topics, and pain points
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Mando AI |  Wismo |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Mando AI | Wismo |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Mando AI and Wismo: common questions
- Is Mando AI or Wismo cheaper?
- Only Wismo lists a free plan. Paid plans start at $19/month for Mando AI and $19.90/month for Wismo. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Mando AI lists 9 the others don’t mention, such as Agent avatar, Business hours, Chat assignment, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 27, 2026 for Mando AI, Oct 23, 2026 for Wismo; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 27, 2026 for Mando AI, Oct 23, 2026 for Wismo. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.