Mailsoftly vs SmartrMail Email & SMS
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Mailsoftly, Nov 9, 2026 for SmartrMail Email & SMS.
The short answer
- Only Mailsoftly lists a free plan. Paid plans start at $49/month for Mailsoftly and $10/month for SmartrMail Email & SMS.
- SmartrMail Email & SMS lists 38 features Mailsoftly’s listing doesn’t mention, including A/B testing, Abandoned cart, Analytics.
Head to head
Newsletter, Pop up, Automation, SMS, Template, Email Marketing
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
FREE
- · 1 User
- · 2,000 Email Sends/Month
- · Basic Contact Segmentation
- · Drag & Drop Email Editor
- · No Credit Card Required
- · Open & Click Reporting
BASIC
- · 24/7 System Support
- · 40,000 Email Sends/Month
- · Basic Email Scheduling
- · Forms & Landing Pages
- · Import & Export Contacts
- · Remove Mailsoftly Branding
BUSINESS
- · 150,000 Email Sends/Month
- · 3 User
- · Advanced AI Features
- · Basic Email Automation
- · Bulk Actions & Newsletters
- · Domain Authentication
PREMIUM
- · 300,000 Email Sends/Month
- · 5 User
- · Advanced Behavioral Targeting
- · Advanced Email Automation
- · Dedicated IP Address
- · Priority Phone Support
Free Plan
- · 100+ Ready-to-use Email Templates
- · 8 emails per subscriber per month
- · AI Newsletters
- · AI Product Recommendations Emails
- · All Email, but Browse Abandonment
- · Coupons and Discounts
Essentials Plan
- · 12 emails per subscriber per month
- · AI Subject Line Suggestion Creation
- · All E-commerce Email Automations
- · Branded AI Flows Setup
- · Everything in Free +
- · One Click AI Newsletter Creation
Pro Plan
- · 24 emails per subscriber per month
- · A/B Testing Email and Sms flows
- · Everything in Essentials+
- · Managed Email Marketing Strategy
- · Monthly/Quarterly Account Review
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMailsoftly is an email marketing and automation platform for growing stores that want newsletters, welcome flows, abandoned checkout reminders, and automation without enterprise complexity. Sync your customers, segment by purchase history, design campaigns in a drag-and-drop editor with industry email templates, and track opens, clicks, and revenue from one dashboard.
SmartrMail is email and SMS marketing for Shopify stores that want to sell, not run an email agency. Recover abandoned carts and welcome new subscribers with automated flows. Send AI newsletters with personalized product recommendations — you review and approve before sending. Segment by purchase behavior with real Shopify data. Capture emails with pop-ups in your welcome flow.
- Generate engaging emails and subject lines instantly with our AI-powered writer.
- Recover lost sales with automated Abandoned Cart and Welcome Series workflows.
- Contact Segmentation: Group contacts by interests for targeted campaigns.
- Combine Email and SMS marketing in one platform to maximize your reach.
- Abandoned Cart email, Welcome email, Back in Stock email, Thank you Email & more
- Email Marketing, Email Automation, Newsletter, Popup, 100+ Email Templates, SMS
- 1-to-1 Training, Easy Setup, One-Clic Automations, 24/5 Chat & Phone support
- Battle-tested Email funnel strategy, design + automation by our in-house agency








All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | Mailsoftly | SmartrMail Email & SMS |
|---|---|---|
| Detected stores | Not published | 142 |
| Net store change, 28 days | 0 | +4 |
| Stores added, 28 days | Not enough data | 8 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, Australia, United Kingdom |
Reviews
| Measure | Mailsoftly | SmartrMail Email & SMS |
|---|---|---|
| App Store rating | Not published | 4.7 ★ |
| App Store reviews | Not published | 305 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Mailsoftly | SmartrMail Email & SMS |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $49/month | $10/month(ahead) |
| Longest free trial | Not listed | 15 days |
| Plans listed | 4 | 3 |
Listing
| Measure | Mailsoftly | SmartrMail Email & SMS |
|---|---|---|
| Shopify category rank | #283 | #62(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 3, 2026 | Nov 26, 2013 |
| Languages | 3 | 2 |
| Developer | Mailsoftly | SmartrMail |
FAQ
Mailsoftly and SmartrMail Email & SMS: common questions
- Is Mailsoftly or SmartrMail Email & SMS cheaper?
- Only Mailsoftly lists a free plan. Paid plans start at $49/month for Mailsoftly and $10/month for SmartrMail Email & SMS. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Mailsoftly lists 4 the others don’t mention, such as APIs and webhooks, Product recommendations, Subscriptions, Two-way messaging. SmartrMail Email & SMS lists 38 the others don’t mention, such as A/B testing, Abandoned cart, Analytics, Browse abandonment. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Mailsoftly, Nov 9, 2026 for SmartrMail Email & SMS; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Mailsoftly, Nov 9, 2026 for SmartrMail Email & SMS. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.















