MailSeen ‑ Email Tracking Pro vs StatusPro ‑ Custom Status
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for MailSeen, Nov 12, 2026 for StatusPro.
The short answer
- Paid plans start at $9.99/month for MailSeen and $9/month for StatusPro.
- StatusPro lists 5 features MailSeen’s listing doesn’t mention, including Automations, Custom notifications, Email.
Head to head
- United States
- United Kingdom
- Germany
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
0-100 orders/mo.
- · - 24/7 Support
- · - Multi-market enabled
- · - Tracking applied only for orders after the installation of the app
- · - Up to 100 orders fully tracked
101-500 orders/mo.
- · - 24/7 Support
- · - Multi-market enabled
- · - Tracking up to 500 orders/mo. fully tracked
500+ orders/mo.
- · - 24/7 Support
- · - Multi-market enabled
- · - Unlimited full tracking
Simple Plan
- · 200 orders / month
- · 6 months data retention
- · Email notifications
- · Order lookup page
- · Set order due dates
- · Status page integration
Essential Plan
- · 1 year data retention
- · 1000 orders / month
- · Email notifications
- · Flow & Webhooks
- · Order lookup page
- · Set order due dates
Pro Plan
- · 2 years data retention
- · 2000 orders / month
- · Email notifications
- · Flow, Webhooks & API
- · Order lookup page
- · Set order due dates
Enterprise
- · 2 years data retention
- · 4000 orders / month
- · Email notifications
- · Flow, Webhooks & API
- · Order lookup page
- · Set order due dates
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMailSeen will tell you if emails such as order confirmation, fulfilment confirmation etc. have been opened by your customers. In this way, if people reach out or you need to contact them, you know what information they already have.
Reduce support tickets and improve customer satisfaction by keeping customers informed on order status, with custom statuses that apply to your business. Each custom status can be associated with it's own email template, which are quick and easy to create. A convenient order lookup page further helps to minimize customer inquiries by allowing customers to track order progress.
- Tracking for order confirmation automated email
- Tracking for fulfilment confirmation automated email
- Tracking for out for delivery confirmation automated email
- Tracking for delivered confirmation automated email
- Send auto emails to customers (or third parties) when order status changes
- Have order status change automatically or when order is fulfilled
- Order status page integration - show your own custom order progress timeline
- Order lookup page allows customers to track their order status
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  MailSeen |  StatusPro |
|---|---|---|
| Detected stores | Not published | 137 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Sporting Goods |
| Top store countries | Not published | United States, United Kingdom, Germany |
Reviews
| Measure | MailSeen | StatusPro |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 87 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 43% |
FAQ
MailSeen and StatusPro: common questions
- Is MailSeen or StatusPro cheaper?
- Paid plans start at $9.99/month for MailSeen and $9/month for StatusPro. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- StatusPro lists 5 the others don’t mention, such as Automations, Custom notifications, Email, Estimated delivery date. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for MailSeen, Nov 12, 2026 for StatusPro; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for MailSeen, Nov 12, 2026 for StatusPro. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.