MailSeen ‑ Email Tracking Pro vs Shipup
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Paid plans start at $9.99/month for MailSeen and $75/month for Shipup.
- Shipup lists 10 features MailSeen’s listing doesn’t mention, including Branded tracking page, Custom notifications, Custom tracking link.
Head to head
Shipping Notifications and Order Tracking Page
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
0-100 orders/mo.
- · - 24/7 Support
- · - Multi-market enabled
- · - Tracking applied only for orders after the installation of the app
- · - Up to 100 orders fully tracked
101-500 orders/mo.
- · - 24/7 Support
- · - Multi-market enabled
- · - Tracking up to 500 orders/mo. fully tracked
500+ orders/mo.
- · - 24/7 Support
- · - Multi-market enabled
- · - Unlimited full tracking
Subscribe
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMailSeen will tell you if emails such as order confirmation, fulfilment confirmation etc. have been opened by your customers. In this way, if people reach out or you need to contact them, you know what information they already have.
Shipup helps you improve the post-purchase experience. We enable online retailers to deliver consistent and proactive communication that delights customers at every stage beyond purchase, from delivery to returns. Shipup empowers e-tailers to bolster their brand image, increase repeat purchases from loyal customers, and reduce support costs through data-driven decision-making.
- Tracking for order confirmation automated email
- Tracking for fulfilment confirmation automated email
- Tracking for out for delivery confirmation automated email
- Tracking for delivered confirmation automated email
- Timely Email and SMS Notifications
- Branded and Customisable Tracking Pages
- Centralised Shipment Dashboard
- Returns management with Automated Exchange & Store Credit Options
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  MailSeen |  Shipup |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | MailSeen | Shipup |
|---|---|---|
| App Store rating | Not published | 4.9 ★ |
| App Store reviews | Not published | 9 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
MailSeen and Shipup: common questions
- Is MailSeen or Shipup cheaper?
- Paid plans start at $9.99/month for MailSeen and $75/month for Shipup. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Shipup lists 10 the others don’t mention, such as Branded tracking page, Custom notifications, Custom tracking link, Estimated delivery date. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.