MagBot: AI Assist & Automation vs ShopSage ‑ AI Chat & Assist
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for MagBot, Sep 28, 2026 for ShopSage.
The short answer
- On the Shopify App Store: MagBot 4.7 from 3 reviews and ShopSage 5.0 from 4 reviews.
- Only ShopSage lists a free plan.
- ShopSage lists 7 features MagBot’s listing doesn’t mention, including Business hours, Chat assignment, Live chat.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Basics Plan (Free)
- · 1000 AI Chats
- · AI Assist
- · Bot Customization
- · Chat Management
- · Order Assist
- · Product Recommendation
Free plan
- · One customer rep
- · Unlimited AI messages
- · Unlimited human escalation notifications
- · Up to 10,000 products
- · Viewed and clicked product analytics
Premium Plan
- · All free features plus...
- · Human takeover of chats
- · Notification for every user message
- · Unlimited customer reps
- · Up to 20,000 products
Bigger stores
- · Everything in premium plan plus...
- · Up to 50,000 products
Huge stores
- · Contact us if you have more products
- · Everything in premium plan plus...
- · Up to 100,000 products
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMagBot is an advanced AI chatbot tailored for e-commerce store, offering intelligent customer support and interaction capabilities. It streamlines customer service by automating responses to common queries, providing product recommendations, and assisting with order-related questions in real-time.
ShopSage's AI chatbot automatically answers queries, showcases products with hover modal, searches for orders, and politely bridges language barriers. The AI knows every detail about each product. Customize the look and feel, position the icon, and seamlessly integrate with other shop embeds. Notifications for every human escalation. Try ShopSage today!
- Automates responses to customer queries for real-time support.
- Streamlines customer support by allowing customers to raise, track, and resolve
- Helps customers track, or inquire about their orders.
- Recommends products based on customer preferences and browsing behavior.
- AI is aware of every product update instantly
- Human escalation needs are detected and notification sent to merchant
- Free dashboard to view messages, answer customers directly with the premium plan
- Receive notifications for claimed messages or all messages by going premium
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  MagBot |  ShopSage |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | MagBot | ShopSage |
|---|---|---|
| App Store rating | 4.7 ★ | 5.0 ★(ahead) |
| App Store reviews | 3 | 4(ahead) |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
MagBot and ShopSage: common questions
- Is MagBot or ShopSage cheaper?
- Only ShopSage lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, MagBot or ShopSage?
- On the Shopify App Store: MagBot 4.7 from 3 reviews and ShopSage 5.0 from 4 reviews.
- What features does each app list that the other doesn’t?
- MagBot lists 4 the others don’t mention, such as Agent avatar, Cart recovery, Chat window, Discounts. ShopSage lists 7 the others don’t mention, such as Business hours, Chat assignment, Live chat, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for MagBot, Sep 28, 2026 for ShopSage; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for MagBot, Sep 28, 2026 for ShopSage. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.