Lucky Orange Heatmaps & Replay vs Retter ‑ Heatmaps & Replay
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Lucky Orange Heatmaps & Replay, Dec 2, 2025 for Retter.
The short answer
- On the Shopify App Store: Lucky Orange Heatmaps & Replay 4.6 from 908 reviews and Retter 4.5 from 48 reviews.
- Both list a free plan. Paid plans start at $19/month for Lucky Orange Heatmaps & Replay and $4.99/month for Retter.
- Lucky Orange Heatmaps & Replay lists 21 features Retter’s listing doesn’t mention, including Abandoned cart, Activity tracking, Analytics dashboard.
Head to head
Website tools to improve cart checkout and grow conversions
Heatmaps & Replay Session | Live & Visitor Tracking
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 100 sessions/month
- · 30 day data storage
Launch
- · 30 day data storage
- · 500 sessions/month
- · Discovery AI + $5/month
Build
- · 3,500 sessions/month
- · 60 day data storage
- · Discovery AI + $10/month
Grow
- · 10,000 sessions/month
- · 60 day data storage
- · Discovery AI + $20/month
Free
- · 30 days storage
- · All other features
- · Custom Events
- · Live View
- · Session Insights
- · Top-notch support
Basic Plan
- · 30 days storage
- · All other features
- · Custom Events
- · Live View
- · Session Insights
- · Top-notch support
ADVANCED PLAN
- · 30 days storage
- · All other features
- · Custom Events
- · Live View
- · Session Insights
- · Top-notch support
Pro Plan
- · 30 days storage
- · All other features
- · Custom Events
- · Live View
- · Session Insights
- · Top-notch support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureLucky Orange helps merchants understand why visitors leave without buying. Session recordings and heatmaps show where shoppers click, scroll and get stuck. Cart abandonment and checkout tracking reveal where the buying journey breaks down, and funnels follow visitors from browsing to purchase.
Retter helps you see where your visitors clicked, scrolled, moved, or tapped. Replay how your visitors interact with your products, collections, pages, carts, and what made them abandon your store. Using Session Record & Replay is a must.
- Recordings & Heatmaps - see what people find most interesting (and not)
- Surveys - why guess what your customers want when you can ask them yourself?
- Conversion Funnels - we pre-built them for you so you can see drop off fast
- Discovery - helps you answer pressing questions about your website visitors
- Record & Replay help you understand your visitor with location, browser, session
- Heatmaps help you understand which part of your page is interactive
- Replay recordings is just like DVR, see where your visitors click, scroll & move
- Heatmap & Replay help Identify landing page problems and improve your sales
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Lucky Orange Heatmaps & Replay |  Retter |
|---|---|---|
| Detected stores | 15,066 | Not published |
| Net store change, 28 days | −216 | 0 |
| Stores added, 28 days | 144 | Not enough data |
| Big-brand share | 12% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, United Kingdom, Australia | Not published |
Reviews
| Measure | Lucky Orange Heatmaps & Replay | Retter |
|---|---|---|
| App Store rating | 4.6 ★(ahead) | 4.5 ★ |
| App Store reviews | 908(ahead) | 48 |
| New reviews, 28 days | 15 | Not enough data |
| Reviewers a year or more in | 18% | Not enough data |
Pricing
| Measure | Lucky Orange Heatmaps & Replay | Retter |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month | $4.99/month(ahead) |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Lucky Orange Heatmaps & Replay | Retter |
|---|---|---|
| Shopify category rank | #30 | Not enough data |
| Shopify App Charts | #47 on the Shoplist 100 | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Jul 8, 2014 | May 21, 2021 |
| Languages | 4 | 1 |
| Developer | Lucky Orange LLC | Byteex Ltd |
FAQ
Lucky Orange Heatmaps & Replay and Retter: common questions
- Is Lucky Orange Heatmaps & Replay or Retter cheaper?
- Both list a free plan. Paid plans start at $19/month for Lucky Orange Heatmaps & Replay and $4.99/month for Retter. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Lucky Orange Heatmaps & Replay or Retter?
- On the Shopify App Store: Lucky Orange Heatmaps & Replay 4.6 from 908 reviews and Retter 4.5 from 48 reviews.
- What features does each app list that the other doesn’t?
- Lucky Orange Heatmaps & Replay lists 21 the others don’t mention, such as Abandoned cart, Activity tracking, Analytics dashboard, Checkout analytics. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Lucky Orange Heatmaps & Replay, Dec 2, 2025 for Retter; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Lucky Orange Heatmaps & Replay, Dec 2, 2025 for Retter. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.