LoyaltyLion Loyalty & Rewards vs Retention Hub: Loyalty Program
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for LoyaltyLion Loyalty & Rewards, Oct 14, 2026 for Retention Hub.
The short answer
- Only Retention Hub lists a free plan. Paid plans start at $199/month for LoyaltyLion Loyalty & Rewards and $19/month for Retention Hub.
- LoyaltyLion Loyalty & Rewards lists 6 features Retention Hub’s listing doesn’t mention, including Donations, Events, Gifts.
Head to head
Customer loyalty program: points, rewards, tiers and referrals
- United States
- United Kingdom
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free plan
- · 400 monthly orders
- · Branding and customization options
- · Loyalty analytics and customer segments
- · Optional enhancements including emails
- · Points for on site activities
- · Real-time on site notifications
Classic
- · 5* onboarding support
- · Customizable rules & rewards
- · Free loyalty page design worth $1500
- · Klaviyo loyalty flows built for you
- · Loyalty attributed revenue reporting
- · POS locations
100% FREE FOREVER
- · Bonus Campaigns
- · Customer Accounts
- · Dedicated Loyalty Page
- · Free Product Rewards
- · Points & Rewards
- · Redeem at checkout (Shopify Plus)
STARTER
- · Everything included in Free
- · Migration Assistance
- · Priority Support
- · Up to 500 monthly store orders
GROWTH
- · Everything included in Starter
- · Migration Assistance
- · Priority Support
- · Up to 2000 monthly store orders
SCALE
- · Everything included in Growth
- · Migration Assistance
- · Priority Support
- · Up to 7500 monthly store orders
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTrusted by 10,000+ Shopify brands, LoyaltyLion helps you create a loyalty program that rewards shoppers and drives repeat purchases across every channel, location, and market. Reward purchases, reviews, referrals, social actions and more with a fully customizable points program. Create VIP tiers that unlock exclusive perks and early access for your best customers.
Most stores lose repeat revenue when customers buy once and never return. Retention Hub is an all-in-one loyalty app — points, referrals, VIP tiers, and bonus campaigns. Customers earn on purchases and actions, redeem at checkout, and share refer-a-friend links. Branded loyalty page, sitewide widget, and product page points preview. Works with checkout and customer accounts. No feature paywalls.
- Integrate your program into your site with a customizable loyalty page
- Use loyalty points to secure second purchases & incentivize enrollment
- Create rewards that drive repeat purchases & increase program participation
- Drive program engagement & positive behaviors with loyalty emails/notifications
- Flexible points loyalty—reward purchases and actions, redeem for discounts
- Branded loyalty page with earn, redeem, referrals, VIP, and member activity
- Branded loyalty widget plus rewards on Thank you and customer account
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  LoyaltyLion Loyalty & Rewards |  Retention Hub |
|---|---|---|
| Detected stores | 4,471 | Not published |
| Net store change, 28 days | −9 | 0 |
| Stores added, 28 days | 67 | Not enough data |
| Big-brand share | 29% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Food, Beverages & Tobacco | Not published |
| Top store countries | United States, United Kingdom, Canada | Not published |
Reviews
| Measure | LoyaltyLion Loyalty & Rewards | Retention Hub |
|---|---|---|
| App Store rating | 4.7 ★ | Not published |
| App Store reviews | 549 | Not published |
| New reviews, 28 days | 7 | Not enough data |
| Reviewers a year or more in | 45% | Not enough data |
Pricing
| Measure | LoyaltyLion Loyalty & Rewards | Retention Hub |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $199/month | $19/month(ahead) |
| Longest free trial | 14 days | 14 days |
| Plans listed | 2 | 4 |
Listing
| Measure | LoyaltyLion Loyalty & Rewards | Retention Hub |
|---|---|---|
| Shopify category rank | #40(ahead) | #167 |
| Shopify App Charts | #3 in Loyalty and rewards | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 7, 2014 | May 22, 2026 |
| Languages | 1 | 1 |
| Developer | LoyaltyLion | Inventive Media Pty Ltd |
FAQ
LoyaltyLion Loyalty & Rewards and Retention Hub: common questions
- Is LoyaltyLion Loyalty & Rewards or Retention Hub cheaper?
- Only Retention Hub lists a free plan. Paid plans start at $199/month for LoyaltyLion Loyalty & Rewards and $19/month for Retention Hub. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- LoyaltyLion Loyalty & Rewards lists 6 the others don’t mention, such as Donations, Events, Gifts, POS rewards. Retention Hub lists 3 the others don’t mention, such as Gift card programs, Services, Shipping rates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for LoyaltyLion Loyalty & Rewards, Oct 14, 2026 for Retention Hub; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for LoyaltyLion Loyalty & Rewards, Oct 14, 2026 for Retention Hub. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.