S Loyalty and Rewards Program vs Retention Hub: Loyalty Program
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for S Loyalty and Rewards Program, Oct 14, 2026 for Retention Hub.
The short answer
- Both list a free plan. Paid plans start at $19.99/month for S Loyalty and Rewards Program and $19/month for Retention Hub.
- Retention Hub lists 10 features S Loyalty and Rewards Program’s listing doesn’t mention, including Custom programs, Custom rewards, Early access.
Head to head
Reward customers, build loyalty and grow referral sales.
- United States
- Japan
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 3 rewards of fixed amount off
- · Birthday bonus
- · Custom logo & theme
- · Multi-language support
- · Shopper notifications
- · Up to 100 monthly orders
Basic - Premium
- · *Subject to plan
- · 5-20 rewards*
- · 50-1000 monthly orders*
- · Advanced options
- · Bonus points campaign
- · Free features+
Higher Volume
- · *Ask for details
- · 1000+ monthly orders*
- · 20+ rewards
- · Free loyalty interfaces design
- · No S Loyalty branding
- · Premium features+
100% FREE FOREVER
- · Bonus Campaigns
- · Customer Accounts
- · Dedicated Loyalty Page
- · Free Product Rewards
- · Points & Rewards
- · Redeem at checkout (Shopify Plus)
STARTER
- · Everything included in Free
- · Migration Assistance
- · Priority Support
- · Up to 500 monthly store orders
GROWTH
- · Everything included in Starter
- · Migration Assistance
- · Priority Support
- · Up to 2000 monthly store orders
SCALE
- · Everything included in Growth
- · Migration Assistance
- · Priority Support
- · Up to 7500 monthly store orders
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSee why other Shopify and Shopify Plus merchants use S Loyalty to build customer loyalty and grow store sales! S Loyalty offers rewards, personalized bonuses and points based campaigns to give your customers more reasons to come back. We make it easy to use your loyalty program to engage customers with personalized rewards and custom campaigns.
Most stores lose repeat revenue when customers buy once and never return. Retention Hub is an all-in-one loyalty app — points, referrals, VIP tiers, and bonus campaigns. Customers earn on purchases and actions, redeem at checkout, and share refer-a-friend links. Branded loyalty page, sitewide widget, and product page points preview. Works with checkout and customer accounts. No feature paywalls.
- Offer “Pay with Points”, “Free Shipping” or percentage and fixed amount rewards
- Holiday bonuses, birthday rewards, special points events, extra point campaigns
- Personalized features: “Welcome” and “Birthday” bonuses and “Thank You” messages
- Check customer purchasing and point redemption history, and export the data
- Flexible points loyalty—reward purchases and actions, redeem for discounts
- Branded loyalty page with earn, redeem, referrals, VIP, and member activity
- Branded loyalty widget plus rewards on Thank you and customer account
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  S Loyalty and Rewards Program |  Retention Hub |
|---|---|---|
| Detected stores | 237 | Not published |
| Net store change, 28 days | −3 | 0 |
| Stores added, 28 days | 1 | Not enough data |
| Big-brand share | 11% | Not enough data |
| Top store categories | Health & Beauty, Apparel & Accessories, Food, Beverages & Tobacco | Not published |
| Top store countries | United States, Japan, Canada | Not published |
Reviews
| Measure | S Loyalty and Rewards Program | Retention Hub |
|---|---|---|
| App Store rating | 4.4 ★ | Not published |
| App Store reviews | 235 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | S Loyalty and Rewards Program | Retention Hub |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19.99/month | $19/month(ahead) |
| Longest free trial | 14 days | 14 days |
| Plans listed | 3 | 4 |
Listing
| Measure | S Loyalty and Rewards Program | Retention Hub |
|---|---|---|
| Shopify category rank | #384 | #167(ahead) |
| Shopify App Charts | #22 in Loyalty and rewards | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 9, 2012 | May 22, 2026 |
| Languages | 1 | 1 |
| Developer | S Loyalty | Inventive Media Pty Ltd |
FAQ
S Loyalty and Rewards Program and Retention Hub: common questions
- Is S Loyalty and Rewards Program or Retention Hub cheaper?
- Both list a free plan. Paid plans start at $19.99/month for S Loyalty and Rewards Program and $19/month for Retention Hub. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- S Loyalty and Rewards Program lists 2 the others don’t mention, such as Cash back, Cash back programs. Retention Hub lists 10 the others don’t mention, such as Custom programs, Custom rewards, Early access, Exclusive access. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for S Loyalty and Rewards Program, Oct 14, 2026 for Retention Hub; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for S Loyalty and Rewards Program, Oct 14, 2026 for Retention Hub. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.