Loyal • Customer Segments vs WinBack Customer CRM :)
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Loyal • Customer Segments, Oct 25, 2026 for WinBack Customer CRM :).
The short answer
- Paid plans start at $4.99/month for Loyal • Customer Segments and $30/month for WinBack Customer CRM :).
- WinBack Customer CRM :) lists 4 features Loyal • Customer Segments’s listing doesn’t mention, including Cohort analysis, GDPR compliance, Profit insights.
Head to head
Analyze customers | Export & run campaigns | Improve retention
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
All Inclusive
Pro
- · 12 ready-made customer groups
- · All your past orders, no time limit
- · CSV export and priority support
- · Customer Score and VIP Levels
- · Email marketing tools and bulk actions
- · Mailchimp and Klaviyo sync
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureUse this powerful tool to segment your customers based on recency, frequency, and monetary data. Automatically tag customers and integrate with Klaviyo to create targeted marketing campaigns and personalized experiences that increase customer loyalty and drive sales. This app makes it easy to grow your business by targeting the right customers with the right messaging. Try it out and see the results for yourself.
WinBack looks at your Shopify orders and sorts every customer into simple groups like Best Customers, New, Going Quiet and Gone. Every customer gets a score from 0 to 100, so you see who matters most at a glance. You also see who hasn't bought in a while, before you lose them. Send any group to Mailchimp or Klaviyo with one click. It sets itself up right after install. No spreadsheets, no setup.
- Customer Segmentation – Segment customers by their loyalty
- Store Analytics – Monitor your customer lifetime value and retention rate
- Automatic Customer Tagging – Directly in Shopify
- Weekly Email Summary – See how your customer base and retention changed weekly
- RFM segmentation: group customers into 12 segments based on purchase behavior
- Churn risk scoring: identify at-risk customers before they stop buying
- Customer lifetime value, DNA score, and tier tracking for every customer
- Revenue trends, top products, and repeat purchase rate dashboard
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Loyal • Customer Segments |  WinBack Customer CRM :) |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Loyal • Customer Segments | WinBack Customer CRM :) |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 11 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Loyal • Customer Segments | WinBack Customer CRM :) |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $4.99/month(ahead) | $30/month |
| Longest free trial | 7 days | 7 days |
| Plans listed | 1 | 1 |
Listing
| Measure | Loyal • Customer Segments | WinBack Customer CRM :) |
|---|---|---|
| Shopify category rank | #334(ahead) | #1434 |
| Shopify App Charts | #16 on Featured by Shopify in Analytics | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Dec 28, 2021 | May 26, 2026 |
| Languages | 1 | 1 |
| Developer | Digismoothie | Foysal Solutions |
FAQ
Loyal • Customer Segments and WinBack Customer CRM :): common questions
- Is Loyal • Customer Segments or WinBack Customer CRM :) cheaper?
- Paid plans start at $4.99/month for Loyal • Customer Segments and $30/month for WinBack Customer CRM :). Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Loyal • Customer Segments lists 1 the others don’t mention, such as AI insights. WinBack Customer CRM :) lists 4 the others don’t mention, such as Cohort analysis, GDPR compliance, Profit insights, Purchase tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Loyal • Customer Segments, Oct 25, 2026 for WinBack Customer CRM :); estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Loyal • Customer Segments, Oct 25, 2026 for WinBack Customer CRM :). Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.