Loyal • Customer Segments vs Miko AI: Retention & Email
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Loyal • Customer Segments, Nov 4, 2026 for Miko AI.
The short answer
- Only Miko AI lists a free plan. Paid plans start at $4.99/month for Loyal • Customer Segments and $9.99/month for Miko AI.
- Loyal • Customer Segments lists 3 features Miko AI’s listing doesn’t mention, including Historical analysis, Lifetime value (LTV), Loyalty analysis.
Head to head
Analyze customers | Export & run campaigns | Improve retention
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
All Inclusive
Free
- · 50 customers analysed
- · No email sending
- · RFM customer segments
- · Rule-based Shopify tagging
- · Shopify Flow integration
Essentials
- · 500 customers analysed
- · 500 emails a month
- · Cart recovery, campaigns and automations
- · Churn risk and VIP scores
- · Weekly reports and CSV exports
Growth
- · 3,000 customers analysed
- · 3,000 emails a month
- · AI email designer and AI-written reports
- · Everything in Essentials
Scale
- · 10,000 emails a month
- · Benchmarks and priority support
- · Everything in Growth
- · Unlimited customers analysed
- · White label emails, no Miko AI badge
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureUse this powerful tool to segment your customers based on recency, frequency, and monetary data. Automatically tag customers and integrate with Klaviyo to create targeted marketing campaigns and personalized experiences that increase customer loyalty and drive sales. This app makes it easy to grow your business by targeting the right customers with the right messaging. Try it out and see the results for yourself.
Customer retention and email marketing in one app. Miko scores every customer with RFM analysis and sorts them into segments you can act on: champions, loyal regulars, at risk, lapsed. Churn, lifetime value and VIP predictions show who is likely to leave.
- Customer Segmentation – Segment customers by their loyalty
- Store Analytics – Monitor your customer lifetime value and retention rate
- Automatic Customer Tagging – Directly in Shopify
- Weekly Email Summary – See how your customer base and retention changed weekly
- RFM scoring across 10 segments, updated on every new order
- Churn risk and VIP probability per customer, recalculated in real time
- AI email copy written by Claude, personalised for each segment
- Automations that send campaigns through Shopify Messaging automatically
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Loyal • Customer Segments |  Miko AI |
|---|---|---|
| Detected stores | Not published | 1 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories |
| Top store countries | Not published | United States |
Reviews
| Measure | Loyal • Customer Segments | Miko AI |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 11 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Loyal • Customer Segments | Miko AI |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $4.99/month(ahead) | $9.99/month |
| Longest free trial | 7 days | 14 days |
| Plans listed | 1 | 4 |
Listing
| Measure | Loyal • Customer Segments | Miko AI |
|---|---|---|
| Shopify category rank | #337(ahead) | #1017 |
| Shopify App Charts | #16 on Featured by Shopify in Analytics | #22 on Pricing moves in Analytics |
| Built for Shopify | No | No |
| Launched | Dec 28, 2021 | Jun 8, 2026 |
| Languages | 1 | 1 |
| Developer | Digismoothie | Tripster Developers |
FAQ
Loyal • Customer Segments and Miko AI: common questions
- Is Loyal • Customer Segments or Miko AI cheaper?
- Only Miko AI lists a free plan. Paid plans start at $4.99/month for Loyal • Customer Segments and $9.99/month for Miko AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Loyal • Customer Segments lists 3 the others don’t mention, such as Historical analysis, Lifetime value (LTV), Loyalty analysis. Miko AI lists 3 the others don’t mention, such as Activity tracking, Benchmarking, Real-time tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Loyal • Customer Segments, Nov 4, 2026 for Miko AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Loyal • Customer Segments, Nov 4, 2026 for Miko AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.