Love Loyalty Program & Rewards vs Retention Hub: Loyalty Program
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Love Loyalty Program & Rewards, Oct 14, 2026 for Retention Hub.
The short answer
- Both list a free plan. Paid plans start at $12/month for Love Loyalty Program & Rewards and $19/month for Retention Hub.
- Retention Hub lists 11 features Love Loyalty Program & Rewards’s listing doesn’t mention, including Early access, Exclusive access, Free products.
Head to head
- United States
- United Kingdom
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Full customization & live chat support
- · Loyalty points program
- · Redeem rewards in Cart with 2 steps
- · Referral program
- · Up to 150 orders/month
Professional
- · Analytics & reports
- · Dedicated loyalty page
- · Free product rewards
- · Full customization & live chat support
- · POS support for in-store purchases
- · Points expiration and reminders
Growth
- · Apple/Google Wallet Pass integration
- · B2B loyalty programs (customer segments)
- · Best plan for omnichannel loyalty
- · Bonus Campaigns
- · Everything in Professional
- · POS support for in-store purchases
Plus
- · API Access
- · Checkout Extensions
- · Everything in Growth
- · Founder-led onboarding
- · On-demand development
- · Performance audits
100% FREE FOREVER
- · Bonus Campaigns
- · Customer Accounts
- · Dedicated Loyalty Page
- · Free Product Rewards
- · Points & Rewards
- · Redeem at checkout (Shopify Plus)
STARTER
- · Everything included in Free
- · Migration Assistance
- · Priority Support
- · Up to 500 monthly store orders
GROWTH
- · Everything included in Starter
- · Migration Assistance
- · Priority Support
- · Up to 2000 monthly store orders
SCALE
- · Everything included in Growth
- · Migration Assistance
- · Priority Support
- · Up to 7500 monthly store orders
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCreate a loyalty and rewards program to increase retention online and in-store for loyal customers. Offer loyalty points and rewards, VIP tiers, referrals, paid memberships & more with a unified online & offline experience. Add 20+ loyalty program placements on the storefront to maximize participation & engagement in your loyalty program (with point redemption in cart).
Most stores lose repeat revenue when customers buy once and never return. Retention Hub is an all-in-one loyalty app — points, referrals, VIP tiers, and bonus campaigns. Customers earn on purchases and actions, redeem at checkout, and share refer-a-friend links. Branded loyalty page, sitewide widget, and product page points preview. Works with checkout and customer accounts. No feature paywalls.
- Set how your customers can earn and redeem points, add VIP tiers and referrals
- Let customers redeem rewards in the Cart and add 15+ loyalty placements
- Customize styling to match your brand; POS support
- Built with Shopify’s latest technologies for reliability and fast load times
- Flexible points loyalty—reward purchases and actions, redeem for discounts
- Branded loyalty page with earn, redeem, referrals, VIP, and member activity
- Branded loyalty widget plus rewards on Thank you and customer account
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Love Loyalty Program & Rewards |  Retention Hub |
|---|---|---|
| Detected stores | 665 | Not published |
| Net store change, 28 days | +7 | 0 |
| Stores added, 28 days | 17 | Not enough data |
| Big-brand share | 8% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Food, Beverages & Tobacco | Not published |
| Top store countries | United States, United Kingdom, Canada | Not published |
Reviews
| Measure | Love Loyalty Program & Rewards | Retention Hub |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 428 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 8% | Not enough data |
Pricing
| Measure | Love Loyalty Program & Rewards | Retention Hub |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $12/month(ahead) | $19/month |
| Longest free trial | 14 days | 14 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Love Loyalty Program & Rewards | Retention Hub |
|---|---|---|
| Shopify category rank | #7(ahead) | #167 |
| Shopify App Charts | #14 in Loyalty and rewards | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Oct 24, 2024 | May 22, 2026 |
| Languages | 1 | 1 |
| Developer | 2023 Projects, Inc | Inventive Media Pty Ltd |
FAQ
Love Loyalty Program & Rewards and Retention Hub: common questions
- Is Love Loyalty Program & Rewards or Retention Hub cheaper?
- Both list a free plan. Paid plans start at $12/month for Love Loyalty Program & Rewards and $19/month for Retention Hub. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Retention Hub lists 11 the others don’t mention, such as Early access, Exclusive access, Free products, Gift card programs. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Love Loyalty Program & Rewards, Oct 14, 2026 for Retention Hub; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Love Loyalty Program & Rewards, Oct 14, 2026 for Retention Hub. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.