Live Chat with AI ‑ LooperChat vs SupportFabric
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Live Chat with AI, Sep 18, 2026 for SupportFabric.
The short answer
- Only Live Chat with AI lists a free plan.
- Live Chat with AI lists 6 features SupportFabric’s listing doesn’t mention, including FAQs, Greetings, Quick replies.
Head to head
Free
- · 30-day conversation history
- · 500 messages per month
- · AI chatbot & live chat widget
- · Brand color customization
- · Train AI with up to 20 URLs
- · Visitor country detection
Basic
- · 3,000 messages per month
- · Analytics & insights dashboard
- · Everything in Free, plus:
- · Full widget customization
- · Train AI with up to 100 URLs
- · Visitor profile & browsing history
Business
- · 20,000 messages per month
- · Auto-crawl website content
- · Everything in Basic, plus:
- · Mobile app (iOS & Android)
- · Priority support & account manager
- · Quick suggestion buttons
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureLooperChat adds an AI-powered chatbot and live chat widget to your Shopify store for 24/7 customer support. Train the AI on your own website content so it automatically answers questions about products, shipping, and returns. When shoppers need a human, your team can jump in via live chat. The widget is fully customizable to match your brand, includes quick suggestion buttons, and works on mobile.
SupportFabric is an AI-powered chat widget built specifically for Shopify merchants. It connects directly to your store data so customers can get instant answers about products, orders, and shipping without waiting for a human agent.
- AI chatbot trained on your store answers product, shipping, and return question
- Customizable chat widget that matches your brand colors, welcome message
- Visitor insights — see location, browsing history, and device info in real time
- AI product discovery and in-chat COD ordering
- Real-time order tracking and status updates
- Automated abandoned checkout recovery
- Custom AI trained on your store data and FAQs
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Live Chat with AI |  SupportFabric |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Live Chat with AI | SupportFabric |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Live Chat with AI | SupportFabric |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $30/month | No monthly plan listed |
| Longest free trial | 7 days | Not listed |
| Plans listed | 3 | Not published |
Listing
| Measure | Live Chat with AI | SupportFabric |
|---|---|---|
| Shopify category rank | #480(ahead) | #616 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 6, 2026 | Sep 16, 2026 |
| Languages | 1 | 1 |
| Developer | Transfon | K9 Technologies |
FAQ
Live Chat with AI and SupportFabric: common questions
- Is Live Chat with AI or SupportFabric cheaper?
- Only Live Chat with AI lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Live Chat with AI lists 6 the others don’t mention, such as FAQs, Greetings, Quick replies, Send transcript. SupportFabric lists 4 the others don’t mention, such as Cart recovery, Chat window, COD verification, Order updates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Live Chat with AI, Sep 18, 2026 for SupportFabric; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Live Chat with AI, Sep 18, 2026 for SupportFabric. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.