Live Chat with AI ‑ LooperChat vs Loops AI: Search & Chat Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only Live Chat with AI lists a free plan. Paid plans start at $30/month for Live Chat with AI and $25/month for Loops AI.
- Loops AI lists 12 features Live Chat with AI’s listing doesn’t mention, including Cart recovery, Chat buttons, Chat window.
Head to head
Free
- · 30-day conversation history
- · 500 messages per month
- · AI chatbot & live chat widget
- · Brand color customization
- · Train AI with up to 20 URLs
- · Visitor country detection
Basic
- · 3,000 messages per month
- · Analytics & insights dashboard
- · Everything in Free, plus:
- · Full widget customization
- · Train AI with up to 100 URLs
- · Visitor profile & browsing history
Business
- · 20,000 messages per month
- · Auto-crawl website content
- · Everything in Basic, plus:
- · Mobile app (iOS & Android)
- · Priority support & account manager
- · Quick suggestion buttons
Starter
- · 1 Basic Monthly AI Report
- · 1 Dedicated User Account
- · 500 AI replies/ month
- · Website Widget Integration
Basic (Starter +)
- · 1 Advanced Monthly Report
- · 1000 AI replies/ month
- · 3 Dedicated User Accounts
- · Remove "Powered by Loops AI" Ad
- · Website Widget Integration
Pro (Basic +)
- · 1 Hour Live Online Training
- · 3 Advanced Monthly Reports
- · 5000 AI replies/ month
- · 6 Dedicated User Accounts
- · Full Widget UI Customization
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureLooperChat adds an AI-powered chatbot and live chat widget to your Shopify store for 24/7 customer support. Train the AI on your own website content so it automatically answers questions about products, shipping, and returns. When shoppers need a human, your team can jump in via live chat. The widget is fully customizable to match your brand, includes quick suggestion buttons, and works on mobile.
Our app adds AI-powered semantic search and conversational chat to your Shopify store, helping shoppers find products using natural language instead of exact keywords. By understanding intent and product data, it surfaces relevant results instantly and guides customers toward purchase.
- AI chatbot trained on your store answers product, shipping, and return question
- Customizable chat widget that matches your brand colors, welcome message
- Visitor insights — see location, browsing history, and device info in real time
- Catalog Data Sync: Real-time product sync for accurate inventory and pricing.
- AI Upselling: Boost AOV with personalized product recommendations via chat.
- Team Support: Scale your team via multi-agent support & collaborative tools.
- Conversion Loops: Auto-inject campaigns & discounts into chat for sales.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Live Chat with AI |  Loops AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Live Chat with AI | Loops AI |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Live Chat with AI | Loops AI |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $30/month | $25/month(ahead) |
| Longest free trial | 7 days | 15 days |
| Plans listed | 3 | 3 |
Listing
| Measure | Live Chat with AI | Loops AI |
|---|---|---|
| Shopify category rank | #490 | #324(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 6, 2026 | Jan 1, 2026 |
| Languages | 1 | 2 |
| Developer | Transfon | LOOP SMART AI INC |
FAQ
Live Chat with AI and Loops AI: common questions
- Is Live Chat with AI or Loops AI cheaper?
- Only Live Chat with AI lists a free plan. Paid plans start at $30/month for Live Chat with AI and $25/month for Loops AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Live Chat with AI lists 1 the others don’t mention, such as Live chat. Loops AI lists 12 the others don’t mention, such as Cart recovery, Chat buttons, Chat window, COD verification. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.