Loop ‑ AI Voice Agents vs Tokki
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 5, 2026 for Loop, Oct 5, 2026 for Tokki.
The short answer
- Only Loop lists a free plan.
- Tokki lists 20 features Loop’s listing doesn’t mention, including A/B testing, Behavior tracking, Conversion tracking.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1-month rollover
- · 10 credits
- · Auto top-ups
Starter
- · 120 credits/month
- · Attribution tracking
- · For 3–6 conversations per day
- · Integrations Included
- · Unlimited Agents
- · Unlimited Users
Growth
- · 500 credits/month
- · For 10–25 conversations per day
- · Integrations Included
- · Premium Voice
- · Unlimited Agents
- · Unlimited Users
Scale
- · 1,500 credits/month
- · Custom voice training
- · Dedicated account manager
- · For 25–100 conversations per day
- · Integrations Included
- · Super Number included
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureLoop is the AI voice ecosystem for ecommerce. Outbound agents that sound human recover abandoned carts, upsell buyers, win back past customers or run any custom flow. Inbound agents answer every support call, 24/7. Calls use live store data: carts, orders, history. Simulate flows before launch, call from local numbers, and LoopIQ improves agents with every call.
Turn every missed call, abandoned cart, and unverified COD order into revenue. Tokki's multilingual AI agents — inbound, outbound, and WhatsApp — operate across 12+ Indian languages, 24/7, without a human support team. A multilingual chatbot installs natively into your Shopify storefront via theme app integration.
- Automated voice calls to recover abandoned carts
- Speaks naturally with name, product, and cart total
- Easy setup and integration with your Shopify store
- Real-time AI conversations that answer customer questions
- Get AI Voice & WhatsApp Agents in 12+ Indian Languages — inbound & outbound.
- Recover Abandoned Carts Autonomously via Outbound AI Calls & WhatsApp Messages.
- Embed a Multilingual Chatbot into Your Shopify Storefront via App Integration.
- Track revenue across calls, WhatsApp & chatbots—one unified dashboard.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Loop |  Tokki |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Loop | Tokki |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 10 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Loop and Tokki: common questions
- Is Loop or Tokki cheaper?
- Only Loop lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Tokki lists 20 the others don’t mention, such as A/B testing, Behavior tracking, Conversion tracking, Cross-device carts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 5, 2026 for Loop, Oct 5, 2026 for Tokki; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 5, 2026 for Loop, Oct 5, 2026 for Tokki. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.