LiveSupporti ‑ Live Chat vs Support by Nodus Works

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for LiveSupporti, Aug 5, 2026 for Support by Nodus Works.

The short answer

  • Only LiveSupporti lists a free plan.
  • LiveSupporti lists 22 features Support by Nodus Works’s listing doesn’t mention, including Agent analytics, Agent avatar, Behavior tracking.

Head to head

App Store reviews

LiveSupporti: 5
Support by Nodus Works: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch

Live Chat for your Shopify store

—
Categories
  • Helpdesk
  • Chat
  • Chat
Languages
  • English
  • Turkish This app is not translated into English
Launched
Apr 6, 2016
Jun 22, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
1 last full month
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

012FebMayAugMayOctLiveSupporti ‑ Live Chat: 1 reviews in February 2019LiveSupporti ‑ Live Chat: 1 reviews in April 2019LiveSupporti ‑ Live Chat: 1 reviews in May 2019LiveSupporti ‑ Live Chat: 1 reviews in June 2019LiveSupporti ‑ Live Chat: 1 reviews in August 2019LiveSupporti ‑ Live Chat: 1 reviews in December 2019LiveSupporti ‑ Live Chat: 2 reviews in May 2020LiveSupporti ‑ Live Chat: 1 reviews in July 2020LiveSupporti ‑ Live Chat: 1 reviews in October 2023
LiveSupportiSupport by Nodus WorksCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $5/month
—
Plans
FreeFree
  • · Chat history
  • · Real-time visitors monitoring
  • · Unlimited chats
  • · Unlimited concurrent chats
  • · Unlimited websites
  • · iOS/Android apps
Premium$5/month
$1 for additional agent
  • · All features in Free plan
  • · Color customization
  • · Custom logo
  • · Filters
  • · Groups
  • · Multilingual
Premium$48/year
  • · All features in Free plan
  • · Color customization
  • · Custom logo
  • · Filters
  • · Groups
  • · Multilingual
Free
Coverage
26 of 27 features96%
4 of 27 features15%
Unique strengths
  • Agent analytics
  • Agent avatar
  • Behavior tracking
  • Business hours
  • +18 more
  • Review requests
Chat
94%17/18
22%4/18
Automated responses
67%2/3
67%2/3
Customization
100%6/6
0%0/6
Real-time messaging
100%9/9
22%2/9
Helpdesk
100%9/9
0%0/9
Channels
100%3/3
0%0/3
Workflow automation
100%6/6
0%0/6
2331onlybothonly
LiveSupportiSupport by Nodus Works27 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
  • iPhone
  • Android
  • Apple Push Notifications
  • Android Push Notifications
—
How it sells itself

LiveSupporti allows you to chat with your customers while they are browsing your Shopify store. You can help them and answer their questions in real-time which will create better experience. Providing great customer support can boost your sales and make your customers happy.

Nodus Support is a simple project board designed to help you manage internal support requests with ease. Create requests, add descriptions, and track progress through Request, In Progress, In Review, and Completed stages. Your support team shares the same board, keeping task status clear and ensuring no request is missed. It provides a fast, intuitive support tracking experience for your Shopify store.

Key points
  • Real-time visitors monitoring - see who is browsing your store.
  • Shopify cart - see what your customers have in their cart.
  • Branding - you can customize the colors of your chat box to match your brand.
  • Multilingual - your chat box can be displayed in any language you want.
  • Talepleri tek panoda oluşturun ve takip edin.
  • Görevleri durumlara göre kolayca yönetin.
  • Ekip içi destek sürecini şeffaf hale getirin.
Screenshots
LiveSupporti for Shopify
Chat with your customers.Monitor your clients in real-time.Custom colors and multiple languages.
Talep detaylarını başlık ve açıklama ile düzenleyin.
Destek Süreçlerinizi Tek Panodan YönetinAnlık olarak ekibinizle sohbet edin.Açık işleri ekipçe aynı ekrandan takip edin.

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureLiveSupportiSupport by Nodus Works
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureLiveSupportiSupport by Nodus Works
App Store rating4.2 ★Not published
App Store reviews5Not published
New reviews, 28 days0Not enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureLiveSupportiSupport by Nodus Works
Free planYesNot listed
Lowest paid monthly plan$5/monthNo monthly plan listed
Longest free trialNot listedNot listed
Plans listed3Not published

Listing

MeasureLiveSupportiSupport by Nodus Works
Shopify category rank#421(ahead)in Chat#539in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedApr 6, 2016Jun 22, 2026
Languages1English1Turkish This app is not translated into English
DeveloperLiveSupportiNodus Works

FAQ

LiveSupporti and Support by Nodus Works: common questions

Is LiveSupporti or Support by Nodus Works cheaper?
Only LiveSupporti lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
LiveSupporti lists 22 the others don’t mention, such as Agent analytics, Agent avatar, Behavior tracking, Business hours. Support by Nodus Works lists 1 the others don’t mention, such as Review requests. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for LiveSupporti, Aug 5, 2026 for Support by Nodus Works; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for LiveSupporti, Aug 5, 2026 for Support by Nodus Works. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.