Live Commerce: Visitor Chat vs POWR: Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 2, 2026 for Live Commerce, Oct 13, 2026 for POWR.
The short answer
- Both list a free plan. Paid plans start at $19/month for Live Commerce and $7.04/month for POWR.
- POWR lists 7 features Live Commerce’s listing doesn’t mention, including Chat buttons, FAQs, Greetings.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Cart value and buying intent
- · Customisable storefront chat widget
- · Incoming customer live chat
- · Up to 5 live visitors
Pro
- · Browser chat notifications
- · Full visitor and shopping context
- · Full visitor history
- · Resolve and reopen conversations
- · Start chats with active shoppers
- · Unlimited live visitors
Free
- · 24/7 email support
- · Automated welcome message
- · Connect WhatsApp, Telegram or Messenger
- · Custom button text
- · Undo/redo edits
Starter
- · Advanced backgrounds
- · All Free features +
- · Custom chat icons
- · Custom cover image
- · Live chat support with POWR team
- · Remove POWR branding
Pro
- · Advanced triggers
- · All Starter features +
- · Custom CSS
- · Set chat bubble delay
Business
- · All Pro features +
- · Contact Form
- · Countdown Timer + more
- · Instagram Feed
- · Popup
- · Unlimited access to 60+ POWR apps like,
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureLive Commerce gives merchants a real-time view of active storefront visitors, including the pages they are viewing, cart value, buying intent, and live chat activity. Merchants can start conversations with shoppers, reply to incoming messages, manage unread chats, resolve conversations, and customise the storefront chat widget to match their brand.
Offer seamless real-time support through WhatsApp, Facebook Messenger, and Telegram with our easy-to-integrate app for Shopify. Customize effortlessly without coding and receive instant mobile notifications for every customer interaction. Automated chat initiation ensures that shoppers get quick responses to their questions, which drives sales and boosts customer loyalty.
- See live visitors, cart value, page activity, and buying intent in real time
- Start and manage two-way live chat conversations with active shoppers
- Customise chat colour, status, greeting, and availability to match your store
- Instant live chat with customers in real-time via Messenger, Telegram, WhatApp.
- Customize all chat settings like triggers, delay, bubble icon, and button text
- Set up an automate personal message upon entering the live chat
- Fully customizable design. Set your avatar or image, colors, shape, position
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  POWR | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | POWR | |
|---|---|---|
| App Store rating | Not published | 3.2 ★ |
| App Store reviews | Not published | 136 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | POWR | |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month | $7.04/month(ahead) |
| Longest free trial | Not listed | Not listed |
| Plans listed | 2 | 4 |
Listing
| Measure | POWR | |
|---|---|---|
| Shopify category rank | Not enough data | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 2, 2026 | Dec 2, 2017 |
| Languages | 1 | 1 |
| Developer | Barter Agencies | POWR.io |
FAQ
Live Commerce and POWR: common questions
- Is Live Commerce or POWR cheaper?
- Both list a free plan. Paid plans start at $19/month for Live Commerce and $7.04/month for POWR. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Live Commerce lists 1 the others don’t mention, such as Chat window. POWR lists 7 the others don’t mention, such as Chat buttons, FAQs, Greetings, Quick replies. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 2, 2026 for Live Commerce, Oct 13, 2026 for POWR; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 2, 2026 for Live Commerce, Oct 13, 2026 for POWR. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.