Line Loyalty Program & Rewards vs Retention Hub: Loyalty Program
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Line Loyalty Program & Rewards, Oct 14, 2026 for Retention Hub.
The short answer
- Both list a free plan. Paid plans start at $15/month for Line Loyalty Program & Rewards and $19/month for Retention Hub.
- Retention Hub lists 8 features Line Loyalty Program & Rewards’s listing doesn’t mention, including Early access, Exclusive access, Gift card programs.
Head to head
- United States
- Australia
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 18+ Widgets
- · Dedicate Loyalty Page
- · Live chat
- · POS & PDP points
- · Points program
- · Redeem rewards in Cart
Growth
- · Customers Detailed Activity
- · Dedicated Loyalty Page & POS
- · Import/Export & API Support
- · Live Support
- · Points & rewards Program
- · Points Expiry & Analytics
Enterprise
- · All Features in Grow Plan+
- · Backfill Points & API Support
- · Checkout Widgets
- · Custom Integrations
- · Points reversal for refunds
- · Priority Support
100% FREE FOREVER
- · Bonus Campaigns
- · Customer Accounts
- · Dedicated Loyalty Page
- · Free Product Rewards
- · Points & Rewards
- · Redeem at checkout (Shopify Plus)
STARTER
- · Everything included in Free
- · Migration Assistance
- · Priority Support
- · Up to 500 monthly store orders
GROWTH
- · Everything included in Starter
- · Migration Assistance
- · Priority Support
- · Up to 2000 monthly store orders
SCALE
- · Everything included in Growth
- · Migration Assistance
- · Priority Support
- · Up to 7500 monthly store orders
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEngage and retain customers with a fully customizable loyalty program. Set up points based rewards, custom VIP tiers, and offer personalized rewards, all without needing code. A customizable system that fits any brand, while real-time insights help merchants track engagement and optimize offers.
Most stores lose repeat revenue when customers buy once and never return. Retention Hub is an all-in-one loyalty app — points, referrals, VIP tiers, and bonus campaigns. Customers earn on purchases and actions, redeem at checkout, and share refer-a-friend links. Branded loyalty page, sitewide widget, and product page points preview. Works with checkout and customer accounts. No feature paywalls.
- Reward customers with points for purchases, birthday, signup, and custom actions
- Create VIP tiers to encourage repeat purchases and brand loyalty
- Customizable rewards and earn rules, Dedicated loyalty page & more
- Real-time customer insights & 24/7 priority live support
- Flexible points loyalty—reward purchases and actions, redeem for discounts
- Branded loyalty page with earn, redeem, referrals, VIP, and member activity
- Branded loyalty widget plus rewards on Thank you and customer account
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Line Loyalty Program & Rewards |  Retention Hub |
|---|---|---|
| Detected stores | 38 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | United States, Australia, Canada | Not published |
Reviews
| Measure | Line Loyalty Program & Rewards | Retention Hub |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 24 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Line Loyalty Program & Rewards | Retention Hub |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $15/month(ahead) | $19/month |
| Longest free trial | 14 days | 14 days |
| Plans listed | 3 | 4 |
Listing
| Measure | Line Loyalty Program & Rewards | Retention Hub |
|---|---|---|
| Shopify category rank | #72(ahead) | #167 |
| Shopify App Charts | #5 on Pricing moves in Loyalty and rewards | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Jul 23, 2025 | May 22, 2026 |
| Languages | 1 | 1 |
| Developer | Line Loyalty | Inventive Media Pty Ltd |
FAQ
Line Loyalty Program & Rewards and Retention Hub: common questions
- Is Line Loyalty Program & Rewards or Retention Hub cheaper?
- Both list a free plan. Paid plans start at $15/month for Line Loyalty Program & Rewards and $19/month for Retention Hub. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Line Loyalty Program & Rewards lists 2 the others don’t mention, such as Gifts, Store credit. Retention Hub lists 8 the others don’t mention, such as Early access, Exclusive access, Gift card programs, Gift cards. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Line Loyalty Program & Rewards, Oct 14, 2026 for Retention Hub; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Line Loyalty Program & Rewards, Oct 14, 2026 for Retention Hub. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.