LimeChat: WhatsApp Support+AI vs Whatsplaid
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for LimeChat, Oct 14, 2026 for Whatsplaid.
The short answer
- Only Whatsplaid lists a free plan. Paid plans start at $199/month for LimeChat and $19.90/month for Whatsplaid.
- Whatsplaid lists 10 features LimeChat’s listing doesn’t mention, including Agent avatar, Business hours, Chat assignment.
Head to head
Helpdesk, Live Chat & automation. Upgrade Reamaze, Gorgias
- India
- South Africa
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Growth
- · 3 Agent Logins
- · Dedicated Onboarding Manager
- · Verified Official WhatsApp
- · WhatsApp Broadcasts
- · WhatsApp Journey(ABC+Order confirmation)
- · WhatsApp Support Inbox
Pro
- · 5 Agent Logins
- · Click-based Support & Commerce Chatbot
- · Dedicated Support
- · Everything in Growth +
- · Helpdesk for WhatsApp, Email, IG and FB
- · Segmentation and Cross-sell Journeys
Advanced
- · 2-way WhatsApp Journeys and Broadcasts
- · 8 Agent Logins
- · Custom Workflows and Integrations
- · Dedicated Growth Consultant
- · Everything in Pro +
- · Gen AI Support & Commerce Chatbot
Free Plan
- · All features are available for testing
Starter Plan
- · Text chat only
- · Up to 300 Monthly AI Responses
- · Use Your Own WhatsApp Number
Professional Plan
- · Everything from the previous plan
- · Notification for human attendant
- · Receive and Analyze Images or Links
- · Up to 1.200 Monthly AI Responses
Enterprise Plan
- · Check Orders in E-commerce
- · Check Products in E-commerce
- · Everything from the previous Plan
- · Lead Capture and Qualification
- · Up to 4.000 Monthly AI Responses
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureLimeChat empowers brands with AI-powered WhatsApp support. It automates customer interactions with GPT-driven chatbots for seamless, scalable, human-like assistance. This enhances satisfaction and retention. LimeChat’s marketing tools drive repeat revenue through broadcasts, journeys, and direct selling. With spam-free marketing and dedicated experts, we ensure impactful results.
AI chatbot for WhatsApp that assists customers, recommends products, and automatically turns conversations into sales — with no complex setup.
- 2-way WhatsApp Marketing: Abandoned Carts, Build-Your-Own Journeys & Segments
- GPT-Powered Support: Chatbots for amazing automation and experience
- WhatsApp Selling: Consultative Journeys, Catalogs, FAQs and Checkout on WhatsApp
- Complete CRM: Enable your agents with AI across WhatsApp, Email, FB, IG and Call
- Simplify Your Workflow by automating repetitive tasks and focusing on what truly
- Unleash AI-Powered Customer Service with personalized experiences every time
- Speed and Precision deliver instant responses that keep your customers engaged
- Seamless WhatsApp Integration with official and unofficial API options tailored
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  LimeChat |  Whatsplaid |
|---|---|---|
| Detected stores | 46 | Not published |
| Net store change, 28 days | +1 | 0 |
| Stores added, 28 days | 1 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Health & Beauty, Apparel & Accessories, Home & Garden | Not published |
| Top store countries | India, South Africa | Not published |
Reviews
| Measure | LimeChat | Whatsplaid |
|---|---|---|
| App Store rating | 4.9 ★ | Not published |
| App Store reviews | 46 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | LimeChat | Whatsplaid |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $199/month | $19.90/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 3 | 4 |
Listing
| Measure | LimeChat | Whatsplaid |
|---|---|---|
| Shopify category rank | #247(ahead) | #342 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 15, 2021 | Jun 24, 2025 |
| Languages | 1 | 2 |
| Developer | LimeChat AI | iN2 LLC |
FAQ
LimeChat and Whatsplaid: common questions
- Is LimeChat or Whatsplaid cheaper?
- Only Whatsplaid lists a free plan. Paid plans start at $199/month for LimeChat and $19.90/month for Whatsplaid. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- LimeChat lists 4 the others don’t mention, such as Behavior tracking, COD verification, Cross-sell, Discounts. Whatsplaid lists 10 the others don’t mention, such as Agent avatar, Business hours, Chat assignment, Chat buttons. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for LimeChat, Oct 14, 2026 for Whatsplaid; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for LimeChat, Oct 14, 2026 for Whatsplaid. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.