LimeChat: WhatsApp Support+AI vs TextYess
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.
The short answer
- TextYess is detected on 4× as many Shopify stores as LimeChat: 190 vs 47 as of Nov 8, 2026.
- On the Shopify App Store: LimeChat 4.9 from 46 reviews and TextYess 5.0 from 48 reviews.
- Paid plans start at $199/month for LimeChat and $290/month for TextYess.
- TextYess lists 12 features LimeChat’s listing doesn’t mention, including Cart recovery, Chat assignment, Chat buttons.
Head to head
Helpdesk, Live Chat & automation. Upgrade Reamaze, Gorgias
- India
- South Africa
- Italy
- United Kingdom
- Belgium
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Growth
- · 3 Agent Logins
- · Dedicated Onboarding Manager
- · Verified Official WhatsApp
- · WhatsApp Broadcasts
- · WhatsApp Journey(ABC+Order confirmation)
- · WhatsApp Support Inbox
Pro
- · 5 Agent Logins
- · Click-based Support & Commerce Chatbot
- · Dedicated Support
- · Everything in Growth +
- · Helpdesk for WhatsApp, Email, IG and FB
- · Segmentation and Cross-sell Journeys
Advanced
- · 2-way WhatsApp Journeys and Broadcasts
- · 8 Agent Logins
- · Custom Workflows and Integrations
- · Dedicated Growth Consultant
- · Everything in Pro +
- · Gen AI Support & Commerce Chatbot
BASE
- · 1,000 free operator replies/month (24h)
- · 1,750 Conversation Replies/Month
- · 1.000 Outbound Messages/Month
- · Enhanced analytics
- · Live-chat support
- · View conversation history
PRO
- · 1,000 free operator replies/month (24h)
- · 1,750 Conversation Replies/Month
- · 2.000 Outbound Messages/Month
- · Collect phone numbers
- · Enhanced analytics
- · Live-chat support
CUSTOM
- · 1,000 free operator replies/month (24h)
- · 1,750 Conversation Replies/Month
- · 3.000 Outbound Messages/Month
- · Collect phone numbers
- · Enhanced analytics
- · Live-chat support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureLimeChat empowers brands with AI-powered WhatsApp support. It automates customer interactions with GPT-driven chatbots for seamless, scalable, human-like assistance. This enhances satisfaction and retention. LimeChat’s marketing tools drive repeat revenue through broadcasts, journeys, and direct selling. With spam-free marketing and dedicated experts, we ensure impactful results.
TextYess (official Meta Business Partner) is your comprehensive solution for boosting eCommerce sales through WhatsApp. Our platform allows you to send large-scale WhatsApp broadcast campaigns to your customers, set up automations like abandoned cart recovery and post-purchase follow-ups, and provide instant, 24/7 customer support with an AI Assistant seamlessly connected to your product catalog.
- 2-way WhatsApp Marketing: Abandoned Carts, Build-Your-Own Journeys & Segments
- GPT-Powered Support: Chatbots for amazing automation and experience
- WhatsApp Selling: Consultative Journeys, Catalogs, FAQs and Checkout on WhatsApp
- Complete CRM: Enable your agents with AI across WhatsApp, Email, FB, IG and Call
- The AI responds 24/7 real time in all languages sending product photos and links
- The AI is trained on your product catalog, your customers' information, and more
- The AI sends checkout links in chat to sell directly on Whatsapp in one click
- The AI allows you to send targeted WhatsApp campaigns and automations in 1 click
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  LimeChat | TextYess |
|---|---|---|
| Detected stores | 47 | 190(ahead) |
| Net store change, 28 days | +1 | +28 |
| Stores added, 28 days | 1 | 28(ahead) |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Health & Beauty, Apparel & Accessories, Home & Garden | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | India, South Africa | Italy, United Kingdom, Belgium |
Reviews
| Measure | LimeChat | TextYess |
|---|---|---|
| App Store rating | 4.9 ★ | 5.0 ★(ahead) |
| App Store reviews | 46 | 48(ahead) |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
LimeChat and TextYess: common questions
- Which is more popular, LimeChat or TextYess?
- TextYess is detected on 4× as many Shopify stores as LimeChat: 190 vs 47 as of Nov 8, 2026.
- Is LimeChat or TextYess cheaper?
- Paid plans start at $199/month for LimeChat and $290/month for TextYess. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, LimeChat or TextYess?
- On the Shopify App Store: LimeChat 4.9 from 46 reviews and TextYess 5.0 from 48 reviews.
- What features does each app list that the other doesn’t?
- LimeChat lists 4 the others don’t mention, such as Behavior tracking, Chat flows, FAQs, Tagging. TextYess lists 12 the others don’t mention, such as Cart recovery, Chat assignment, Chat buttons, Customer insights. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.