Lexa: AI Chatbot & Live Chat vs NeuroAds AI Chatbot Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Lexa, Oct 13, 2026 for NeuroAds AI Chatbot Live Chat.
The short answer
- Both list a free plan. Paid plans start at $9/month for Lexa and $19/month for NeuroAds AI Chatbot Live Chat.
- Lexa lists 9 features NeuroAds AI Chatbot Live Chat’s listing doesn’t mention, including Chat assignment, Chat flows, Customer insights.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 messages/month
- · 7-day conversation logs
- · Auto-detect shopper language
- · Manual sync
- · Rich product cards
Starter
- · 300 messages/month
- · 90-day logs + auto-purge
- · All languages, auto-detected
- · Analytics & insights
- · Everything in Free
- · Semantic cache
Pro
- · 1,000 messages / month
- · Advanced analytics export
- · Everything in Starter
- · Priority sync queue
Free
- · 200 conversations per month
- · AI product, collection & order answers
- · Order status & tracking in chat
- · Replies in the shopper's language
- · Rich product cards + add-to-cart
Starter
- · 800 conversations per month
- · Discount codes offered in chat
- · Everything in Free
- · Live human takeover in chat
Growth
- · 3,000 conversations per month
- · A/B test your chat greeting
- · Analytics dashboard — revenue & ROAS
- · Everything in Starter
- · Improve your bot — answer insights
- · Klaviyo integration
Unlimited
- · 1-year conversation history
- · Advanced reporting & CSV export
- · Chat-only exclusive discount codes
- · Dedicated onboarding & support
- · Everything in Growth
- · Remove “Powered by NeuroAds”
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureLexa is an AI shopping assistant in your storefront chat that answers shoppers in their own language. Before it describes a product, its availability, or a policy, it checks your live store data, so it won't invent stock levels or discount codes. When a shopper needs a person, Lexa hands the chat to you in one tap so you can take over.
AI Chatbot and live chat support for Shopify – NeuroAds AI shopping assistant answers product, order & policy questions 24/7 in any language. Rich product cards with review stars, live discount codes, order tracking & add-to-cart in chat. Multilingual AI chatbot + live human takeover. Auto-syncs products, collections, discounts & policies. Customizable widget. Klaviyo integration. Track which chats convert.
- Only recommends products that are in stock, never sold-out or hidden ones
- Detects and replies in each shopper's own language across 30+ languages
- Hands the chat to your team in one tap, so you can take over and reply live
- Shows you the questions shoppers ask most, with suggested answers to add
- Answers in your customer's language — automatically, whatever they write in
- Recommends products as rich, shoppable cards right in the chat
- Order status, tracking, and add-to-cart without leaving the conversation
- Auto-trained on your products, collections, discounts, policies & pages
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Lexa |  NeuroAds AI Chatbot Live Chat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Lexa | NeuroAds AI Chatbot Live Chat |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 12 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Lexa | NeuroAds AI Chatbot Live Chat |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9/month(ahead) | $19/month |
| Longest free trial | 7 days | 7 days |
| Plans listed | 3 | 4 |
Listing
| Measure | Lexa | NeuroAds AI Chatbot Live Chat |
|---|---|---|
| Shopify category rank | #833 | #79(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 20, 2026 | Jun 5, 2026 |
| Languages | 1 | 1 |
| Developer | MCMA | NeuroAd Ventures |
FAQ
Lexa and NeuroAds AI Chatbot Live Chat: common questions
- Is Lexa or NeuroAds AI Chatbot Live Chat cheaper?
- Both list a free plan. Paid plans start at $9/month for Lexa and $19/month for NeuroAds AI Chatbot Live Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Lexa lists 9 the others don’t mention, such as Chat assignment, Chat flows, Customer insights, Email chat. NeuroAds AI Chatbot Live Chat lists 4 the others don’t mention, such as Discounts, FAQs, Order updates, Product recommendations. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Lexa, Oct 13, 2026 for NeuroAds AI Chatbot Live Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Lexa, Oct 13, 2026 for NeuroAds AI Chatbot Live Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.