Level‑ Verify COD & reduce RTO vs OrderPing: Cash on Delivery

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Level‑ Verify COD & reduce RTO, Oct 13, 2026 for OrderPing.

The short answer

  • Both list a free plan. Paid plans start at $4.99/month for Level‑ Verify COD & reduce RTO and $9.99/month for OrderPing.
  • Level‑ Verify COD & reduce RTO lists 7 features OrderPing’s listing doesn’t mention, including Analytics, API, Custom notifications.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Pay later
  • Order tracking
  • Order tracking
  • Pay later
Languages
  • English
  • English
Launched
Dec 26, 2025
Jul 31, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
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Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $9.99/month
From $0 to $39.99/month
Plans
Free ForeverFree
  • · 1 Shopify store
  • · 50 WhatsApp verification messages/month
  • · Auto-tag + order notes
  • · No setup required
  • · Shared WhatsApp number
  • · Single-step COD verification
Starter$4.99/month
Shared WhatsApp number: pay per delivered message. Rates vary by destination country and message type.
  • · 1 Shopify store
  • · Abandoned cart recovery
  • · Auto-cancel unverified orders
  • · COD verification reminders
  • · Everything in Free, plus:
  • · Pay-as-you-go WhatsApp messaging
Pro$9.99/month
Shared number: pay per delivered message. Own WhatsApp number: WhatsApp charges billed by Meta.
  • · 1 Shopify store
  • · 5 campaigns/mo (own WhatsApp)
  • · Custom WhatsApp templates (BYO mode)
  • · Everything in Starter, plus:
  • · Use your own WhatsApp Business number
FreeFree
  • · 50 WhatsApp messages per month
  • · 6 languages incl. Hindi & Arabic
  • · Auto reminder after 24 hours
  • · Auto-expire unanswered orders
  • · COD confirm/cancel on WhatsApp
  • · Official WhatsApp Business API
Starter$9.99/month
7-day free trial
  • · 500 WhatsApp messages per month
  • · 6 languages incl. Hindi & Arabic
  • · Auto reminder after 24 hours
  • · Auto-expire unanswered orders
  • · COD confirm/cancel on WhatsApp
  • · Official WhatsApp Business API
Growth$19.99/month
7-day free trial
  • · 1,500 WhatsApp messages per month
  • · 6 languages incl. Hindi & Arabic
  • · Auto reminder after 24 hours
  • · Auto-expire unanswered orders
  • · COD confirm/cancel on WhatsApp
  • · Official WhatsApp Business API
Scale$39.99/month
7-day free trial
  • · 5,000 WhatsApp messages per month
  • · 6 languages incl. Hindi & Arabic
  • · Auto reminder after 24 hours
  • · Auto-expire unanswered orders
  • · COD confirm/cancel on WhatsApp
  • · Official WhatsApp Business API
Coverage
10 of 12 features83%
5 of 12 features42%
Unique strengths
  • Analytics
  • API
  • Custom notifications
  • Fraud prevention
  • +3 more
  • Translation
Order tracking
75%6/8
63%5/8
Notifications
75%3/4
75%3/4
Tracking
75%3/4
50%2/4
Pay later
100%4/4
0%0/4
COD management
100%4/4
0%0/4
732onlybothonly
Level‑ Verify COD & reduce RTOOrderPing12 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Level verifies Cash on Delivery with one-tap Confirm or Cancel on WhatsApp—no OTP codes or voice calls. On Starter and Pro, send reminders and auto-cancel orders that stay unverified so fake COD does not ship. Hide or show COD by pin, cart value, product, and risk. Recover abandoned checkouts and offer a prepaid pay link after confirmation. Free includes 50 WhatsApp messages each month.

Every refused COD order is an RTO, and it costs you twice — courier there, courier back. OrderPing messages your customer on WhatsApp the moment a cash on delivery order arrives, with one-tap Confirm and Cancel buttons. You ship only the confirmed ones. Built on Meta's official WhatsApp Business API, so your number stays safe. Messages send in English, Sinhala, Tamil, Hindi, Urdu or Arabic with a live preview.

Key points
  • One-tap COD confirmation on WhatsApp (Confirm / Cancel).
  • Auto-sync Verified / Pending / Cancelled with Shopify orders.
  • Real-time dashboard: track confirmed COD, pending, cancelled.
  • Configurable cancel/hold rules (set confirmation window).
  • One-tap Confirm and Cancel buttons on every COD order
  • Built on Meta's official WhatsApp Business API
  • Six languages: English, Sinhala, Tamil, Hindi, Urdu, Arabic
  • Automatic reminder at 24 hours, auto-expiry at 72 hours
Screenshots
Reduce Fake Orders and RTO with COD verification via WhatsApp
See COD risk before you shipFewer COD returns start upstreamone tap is enough
Settings page with WhatsApp message preview in Hindi
Settings with live WhatsApp message preview in EnglishOrderPing dashboard showing confirmed and cancelled COD ordersOrderPing dashboard: ship only confirmed cash on delivery orders

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureLevel‑ Verify COD & reduce RTOOrderPing
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureLevel‑ Verify COD & reduce RTOOrderPing
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureLevel‑ Verify COD & reduce RTOOrderPing
Free planYesYes
Lowest paid monthly plan$4.99/month(ahead)$9.99/month
Longest free trialNot listed7 days
Plans listed34

Listing

MeasureLevel‑ Verify COD & reduce RTOOrderPing
Shopify category rank#42in Pay later#253in Order tracking
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedDec 26, 2025Jul 31, 2026
Languages1English1English
DeveloperQuick Brown FoxInfinitxLABS

FAQ

Level‑ Verify COD & reduce RTO and OrderPing: common questions

Is Level‑ Verify COD & reduce RTO or OrderPing cheaper?
Both list a free plan. Paid plans start at $4.99/month for Level‑ Verify COD & reduce RTO and $9.99/month for OrderPing. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Level‑ Verify COD & reduce RTO lists 7 the others don’t mention, such as Analytics, API, Custom notifications, Fraud prevention. OrderPing lists 1 the others don’t mention, such as Translation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Level‑ Verify COD & reduce RTO, Oct 13, 2026 for OrderPing; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Level‑ Verify COD & reduce RTO, Oct 13, 2026 for OrderPing. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.