Leavio — Exit Survey vs toldby

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Leavio, Oct 14, 2026 for toldby.

The short answer

  • Both list a free plan. Paid plans start at $9/month for Leavio and $6/month for toldby.
  • toldby lists 4 features Leavio’s listing doesn’t mention, including Attribution, Net Promoter Score (NPS), Post-purchase.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Surveys
  • Surveys
Languages
  • English
  • English
Launched
May 6, 2026
Aug 11, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $9/month
From $0 to $6/month
Plans
FreeFree
  • · Anonymous, GDPR-ready data
  • · Default exit-intent question
  • · Real-time response dashboard
  • · Up to 50 responses per month
Starter$9/month
  • · Email support
  • · Full history and CSV export
  • · Fully customizable question and choices
  • · Optional open-text follow-up field
  • · Unlimited responses per month
FreeFree
  • · 24-hour response & analytics history
  • · Data-request exports
  • · Eight templates; three question types
  • · Optional follow-ups; answer CSV exports
  • · Unlimited response collection
Pro$6/month
14-day free trial
  • · Automatic AI Insights
  • · Data-request exports
  • · Everything in Free
  • · Full-history answer CSV exports
  • · Original quotes linked to responses
  • · Unlimited response & analytics history
Coverage
3 of 7 features43%
7 of 7 features100%
Unique strengths
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  • Attribution
  • Net Promoter Score (NPS)
  • Post-purchase
  • Product feedback
Surveys
43%3/7
100%7/7
Submission management
100%1/1
100%1/1
Survey types
33%2/6
100%6/6
034onlybothonly
Leaviotoldby7 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Most visitors leave your store without buying, and you never learn why. Leavio asks them a single question the moment they move to leave. Shoppers answer in one tap — no form, no login, no email. Responses are anonymous, with only the reason, the page, and the time stored. Everything appears in a clean dashboard in real time.

Ask one question at a time on your Thank you and Order status pages. Start from a template or write multiple choice, NPS and open-text questions. Add optional follow-ups to selected options. Explore acquisition maps, answer tables and responses with order context. Export answers to CSV. Free includes a rolling 24-hour history; collection and retention continue.

Key points
  • Catches shoppers at exit intent, before they close the tab or hit back.
  • A single tap is all it takes to get an honest answer from a leaving shopper.
  • Anonymous by design — no personal data collected, GDPR-ready out of the box.
  • See the top reasons in a real-time dashboard, then export the data to CSV.
  • Ask questions on the Thank you and Order status pages
  • Start from an attribution, NPS, or open-text template, or write your own
  • Watch answers arrive in a filterable response feed, and export to CSV
  • See response rate, drop-off, and how answers break down by option
Screenshots
The popup appears on any Online Store 2.0 theme — no code chang
Ask one question the moment shoppers move to leave your store.Rewrite the question and every choice to match your brand voice.
results
checkout editorthank you survey

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureLeaviotoldby
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureLeaviotoldby
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureLeaviotoldby
Free planYesYes
Lowest paid monthly plan$9/month$6/month(ahead)
Longest free trialNot listed14 days
Plans listed22

Listing

MeasureLeaviotoldby
Shopify category rankNot enough data#40in Surveys
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 6, 2026Aug 11, 2026
Languages1English1English
Developerk3labVera Labs LLC

FAQ

Leavio and toldby: common questions

Is Leavio or toldby cheaper?
Both list a free plan. Paid plans start at $9/month for Leavio and $6/month for toldby. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
toldby lists 4 the others don’t mention, such as Attribution, Net Promoter Score (NPS), Post-purchase, Product feedback. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Leavio, Oct 14, 2026 for toldby; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Leavio, Oct 14, 2026 for toldby. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.