Post Purchase Agent vs Social‑mark Respondo
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Aug 14, 2026 for Post Purchase Agent, Oct 27, 2026 for Social‑mark Respondo.
The short answer
- Social‑mark Respondo lists 9 features Post Purchase Agent’s listing doesn’t mention, including Automations, Branded tracking page, Custom notifications.
Head to head
Basic
- · 100 AI answers: chat and email / month
- · 100 orders with email sequences/month
- · 3 automated email steps per sequence
- · Answers from content you approve
- · Branded order-tracking page
Growth
- · 100 merchant-approved FAQ answers
- · 5 automated email steps per sequence
- · 500 AI answers: chat and email / month
- · 500 active Shopify products
- · 500 orders with email sequences/month
- · Controlled autonomy within your rules
Pro
- · 1,000 AI answers: chat and email / month
- · 1,000 orders with email sequences/month
- · 2,000 active Shopify products
- · 500 merchant-approved FAQ answers
- · 8 automated email steps per sequence
- · Controlled autonomy within your rules
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureLeakproof sends order updates by text message and turns the replies into a support inbox. When an order ships, the customer gets a message with its status. If they reply with a question, their order history and fulfilment details are already attached to the conversation, so your team can answer without looking anything up. Every reply lands in one shared inbox that your team can work from together.
Respondo handles customer support by chat and email using knowledge you approve. Keep conversations in one inbox and customers informed about their orders. With Growth and Pro, delegate actions with controlled autonomy through the secure chat: send tracking links and create discount codes within your rules.
- Checkout funnel: conversion rate, abandonment rate, order counts
- Abandoned revenue tracking with top abandoned products breakdown
- Recovery projector: estimate revenue from recovering abandoned carts
- Day-of-week abandonment chart to spot patterns in shopper behavior
- Schedule branded order updates at configurable delivery milestones
- Add a private order-tracking page with a theme app block
- Answer post-purchase questions from merchant-approved content
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Post Purchase Agent |  Social‑mark Respondo |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Post Purchase Agent | Social‑mark Respondo |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Post Purchase Agent | Social‑mark Respondo |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $7.99/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | Not published | 3 |
Listing
| Measure | Post Purchase Agent | Social‑mark Respondo |
|---|---|---|
| Shopify category rank | Not enough data | #313 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 2, 2026 | Aug 11, 2026 |
| Languages | 1 | 1 |
| Developer | Senili OÜ | Social-mark |
FAQ
Post Purchase Agent and Social‑mark Respondo: common questions
- What features does each app list that the other doesn’t?
- Post Purchase Agent lists 5 the others don’t mention, such as Abandoned cart, Activity tracking, Analytics dashboard, Checkout analytics. Social‑mark Respondo lists 9 the others don’t mention, such as Automations, Branded tracking page, Custom notifications, Custom tracking link. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Aug 14, 2026 for Post Purchase Agent, Oct 27, 2026 for Social‑mark Respondo; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Aug 14, 2026 for Post Purchase Agent, Oct 27, 2026 for Social‑mark Respondo. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.