Lasio AI vs Rozio AI: Chat & Voice Support

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Lasio AI, Oct 13, 2026 for Rozio AI.

The short answer

  • Only Rozio AI lists a free plan. Paid plans start at $299/month for Lasio AI and $29.99/month for Rozio AI.
  • Lasio AI lists 6 features Rozio AI’s listing doesn’t mention, including Agent avatar, Business hours, Cart recovery.

Head to head

Detected stores

Lasio AI: 4
Rozio AI: —

App Store reviews

Lasio AI: —
Rozio AI: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Chat
Languages
  • English
  • Spanish
  • English
Launched
May 13, 2026
Mar 27, 2024
Built for Shopify
Not badged
Not badged
Reviews per month
—
2 last full month
Detected stores
4active installs
  • Tucann
  • ChillBeam
  • JEWELIQUE
  • Haruka Labs
0active installs
Most common store size
11-50 products50%
—
Top countries
  • United Kingdom25%
  • United States25%
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

0510JunAprSepRozio AI: Chat & Voice Support: 1 reviews in June 2024Rozio AI: Chat & Voice Support: 6 reviews in April 2025Rozio AI: Chat & Voice Support: 2 reviews in September 2025
Lasio AIRozio AICompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $299 to $1,199/month
From $0 to $129.99/month
Plans
Growth$299/month
14-day free trial$0.15 per AI conversation above 1,500/month. Hard cap configurable in-app to prevent surprise bills.
  • · 1,500 AI conversations per month
  • · 2 plugin integrations
  • · 3 AI agents (sales & support)
  • · 500 knowledge sources
  • · A/B experiments
  • · Conversion tracking & ROI attribution
Pro$499/month
14-day free trial$0.12 per AI conversation above 5,000/month. Spending cap set during install — you'll never exceed it.
  • · 3 automations & 5 sync jobs
  • · 3 plugin integrations
  • · 5 AI agents (sales & support)
  • · 5,000 AI conversations per month
  • · 5,000 knowledge sources
  • · A/B experiments
Scale$1,199/month
14-day free trial$0.08 per AI conversation above 20,000/month. Capped — you set the max during install, no surprises.
  • · 10 AI agents (sales & support)
  • · 10 automations & 25 sync jobs
  • · 10 plugin integrations
  • · 20,000 AI conversations per month
  • · 50,000 knowledge sources
  • · A/B experiments + question queue
StarterFree
  • · 100 replies/month
  • · 95+ languages support
  • · Chat appearance customization
  • · Chat, voice, and email support
  • · Full access to all Rozio features
  • · Image understanding
Lite$29.99/month
  • · 500 replies/month
  • · 95+ languages support
  • · Chat appearance customization
  • · Chat, voice, and email support
  • · Full access to all Rozio features
  • · Image understanding
Growth$49.99/month
  • · 900 replies/month
  • · 95+ languages support
  • · Chat appearance customization
  • · Chat, voice, and email support
  • · Full access to all Rozio features
  • · Image understanding
Prime$129.99/month
  • · 2600 replies/month
  • · 95+ languages support
  • · Chat appearance customization
  • · Chat, voice, and email support
  • · Full access to all Rozio features
  • · Image understanding
Coverage
19 of 21 features90%
15 of 21 features71%
Unique strengths
  • Agent avatar
  • Business hours
  • Cart recovery
  • Chat assignment
  • +2 more
  • Agent analytics
  • Color and font
Chat
90%19/21
71%15/21
Automated responses
100%9/9
78%7/9
Customization
86%6/7
43%3/7
Real-time messaging
80%4/5
100%5/5
6132onlybothonly
Lasio AIRozio AI21 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature

Integrations

Lasio AINo rating yetRozio AI5.0(1)
Works with also listed by another
—
—
How it sells itself

Lasio AI deploys smart chat agents on your storefront that answer customer questions instantly. Agents connect to your Shopify store to look up orders, track shipments, recommend products, and handle common support requests automatically. When conversations need a human touch, they escalate seamlessly to your team via a unified inbox.

Manage live chat, voice, and email customer support with one AI chatbot. Rozio AI answers FAQs, recommends products, helps shoppers track orders, and guides them to checkout. Customers can send images to find products. You can manage chat and email in one helpdesk inbox, then review or automate AI replies before sending and take over conversations when needed.

Key points
  • AI agents answer customer questions about orders, shipping, and products 24/7.
  • Unified inbox lets your team see all conversations and step in when needed.
  • One-click install adds a chat widget to your theme — no code required.
  • Rozio learns your store: Tailored, expert AI support for your business.
  • Product recommendations: Smart AI suggestions to engage and assist customers.
  • Multilingual Support: Rozio AI speaks 95 languages fluently.
  • Order Updates: Rozio provides order details and tracking links seamlessly.
Screenshots
Lasio agent configuration page
Lasio unified inbox pageLasio chat widget on website
Rozio AI: Customers log in to access their chat history.
Rozio: Mobile customer support with Rozio AI on iOS and Android.Rozio AI: Effortlessly manage customer messages with AI inbox.Rozio AI live chat: Enhancing customer experience swiftly

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureLasio AIRozio AI
Detected stores4as of Nov 9, 2026Not published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesApparel & Accessories, Animals & Pet Supplies, ElectronicsNot published
Top store countriesUnited Kingdom, United StatesNot published

Reviews

MeasureLasio AIRozio AI
App Store ratingNot published5.0 ★
App Store reviewsNot published1
New reviews, 28 daysNot enough data0
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureLasio AIRozio AI
Free planNot listedYes
Lowest paid monthly plan$299/month$29.99/month(ahead)
Longest free trial14 daysNot listed
Plans listed34

Listing

MeasureLasio AIRozio AI
Shopify category rank#384(ahead)in Chat#416in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 13, 2026Mar 27, 2024
Languages2English, Spanish1English
DeveloperLasioSalonen LLC

FAQ

Lasio AI and Rozio AI: common questions

Is Lasio AI or Rozio AI cheaper?
Only Rozio AI lists a free plan. Paid plans start at $299/month for Lasio AI and $29.99/month for Rozio AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Lasio AI lists 6 the others don’t mention, such as Agent avatar, Business hours, Cart recovery, Chat assignment. Rozio AI lists 2 the others don’t mention, such as Agent analytics, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Lasio AI, Oct 13, 2026 for Rozio AI; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Lasio AI, Oct 13, 2026 for Rozio AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.