Lærke ‑ AI Chatbot vs Merchant AI: Chatbots & Agents
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Lærke, Oct 13, 2026 for Merchant AI.
The short answer
- On the Shopify App Store: Lærke 5.0 from 1 reviews and Merchant AI 5.0 from 1 reviews.
- Only Merchant AI lists a free plan. Paid plans start at $29/month for Lærke and $25/month for Merchant AI.
- Merchant AI lists 8 features Lærke’s listing doesn’t mention, including Agent analytics, Behavior tracking, Cart recovery.
Head to head
- Denmark
Starter
- · 500 messages included per month
- · 7-day free trial
- · Conversation review and corrections
- · Full personalisation: tone, voice, brand
- · Optional customer order lookups
- · Suggested questions and FAQ buttons
Growth
- · 2,500 messages included per month
- · 7-day free trial
- · Conversation review and corrections
- · Full personalisation: tone, voice, brand
- · Optional customer order lookups
- · Suggested questions and FAQ buttons
Scale
- · 10,000 messages included per month
- · 7-day free trial
- · Conversation review and corrections
- · Full personalisation: tone, voice, brand
- · Optional customer order lookups
- · Suggested questions and FAQ buttons
Free Plan
- · 1 AI agent
- · 1 MB knowledge base
- · 1 team seat
- · 20 messages / month
- · Website & file sources
Starter Plan
- · 1 AI agent
- · 15 MB knowledge base
- · 2 team seats
- · 400 messages / month
- · Advanced analytics
- · All source types
Pro Plan
- · 2,500 messages / month
- · 3 AI agents
- · 30 MB knowledge base
- · 5 team seats
- · Advanced analytics
- · All source types
Business Plan
- · 10 team seats
- · 5 AI agents
- · 60 MB knowledge base
- · 9,000 messages / month
- · Advanced analytics
- · All source types
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureLærke is an AI chat assistant that actually knows your store. It answers shoppers from your real Shopify catalog, collections, and policies - never generic guesses, never out-of-stock items. Every conversation lands in your admin; a single edit teaches the bot how to handle similar questions next time. Configure tone, language, colours, and starter questions in one page.
Merchant AI installs on your Shopify store and indexes your products, collections, policies, and content, refreshing whenever your catalog changes. Shoppers ask questions and get answers grounded in your store data. They can see product recommendations, add to cart, look up an order, or start a return inside the chat. You set the agent's tone, refund posture, and escalation rules in plain English.
- Grounded answers from your real catalog and shop policies
- Review every conversation and correct any answer that wasn't correct
- Personalise tone, voice, appearance, suggested questions, FAQ buttons
- Optional order lookups for signed-in shoppers, inside the chat
- Auto-syncs your products, collections, policies, and blog posts on install
- Recommends products and adds to cart inside the conversation
- Looks up orders, tracking, and starts returns without leaving chat
- Set your tone, refund posture, and escalation rules in plain English
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Lærke |  Merchant AI |
|---|---|---|
| Detected stores | 5 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Electronics | Not published |
| Top store countries | Denmark | Not published |
Reviews
| Measure | Lærke | Merchant AI |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 1 | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Lærke | Merchant AI |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $29/month | $25/month(ahead) |
| Longest free trial | 7 days | 14 days |
| Plans listed | 3 | 4 |
Listing
| Measure | Lærke | Merchant AI |
|---|---|---|
| Shopify category rank | #559(ahead) | #674 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 20, 2026 | May 21, 2026 |
| Languages | 2 | 1 |
| Developer | SPARTAHIVE | Cross Digital Ltd |
FAQ
Lærke and Merchant AI: common questions
- Is Lærke or Merchant AI cheaper?
- Only Merchant AI lists a free plan. Paid plans start at $29/month for Lærke and $25/month for Merchant AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Lærke or Merchant AI?
- On the Shopify App Store: Lærke 5.0 from 1 reviews and Merchant AI 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- Lærke lists 1 the others don’t mention, such as Color and font. Merchant AI lists 8 the others don’t mention, such as Agent analytics, Behavior tracking, Cart recovery, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Lærke, Oct 13, 2026 for Merchant AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Lærke, Oct 13, 2026 for Merchant AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.