Lærke ‑ AI Chatbot vs Lexa: AI Chatbot & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Lærke, Oct 14, 2026 for Lexa.
The short answer
- Only Lexa lists a free plan. Paid plans start at $29/month for Lærke and $9/month for Lexa.
- Lexa lists 9 features Lærke’s listing doesn’t mention, including Chat assignment, Chat flows, Customer insights.
Head to head
- Denmark
Starter
- · 500 messages included per month
- · 7-day free trial
- · Conversation review and corrections
- · Full personalisation: tone, voice, brand
- · Optional customer order lookups
- · Suggested questions and FAQ buttons
Growth
- · 2,500 messages included per month
- · 7-day free trial
- · Conversation review and corrections
- · Full personalisation: tone, voice, brand
- · Optional customer order lookups
- · Suggested questions and FAQ buttons
Scale
- · 10,000 messages included per month
- · 7-day free trial
- · Conversation review and corrections
- · Full personalisation: tone, voice, brand
- · Optional customer order lookups
- · Suggested questions and FAQ buttons
Free
- · 50 messages/month
- · 7-day conversation logs
- · Auto-detect shopper language
- · Manual sync
- · Rich product cards
Starter
- · 300 messages/month
- · 90-day logs + auto-purge
- · All languages, auto-detected
- · Analytics & insights
- · Everything in Free
- · Semantic cache
Pro
- · 1,000 messages / month
- · Advanced analytics export
- · Everything in Starter
- · Priority sync queue
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureLærke is an AI chat assistant that actually knows your store. It answers shoppers from your real Shopify catalog, collections, and policies - never generic guesses, never out-of-stock items. Every conversation lands in your admin; a single edit teaches the bot how to handle similar questions next time. Configure tone, language, colours, and starter questions in one page.
Lexa is an AI shopping assistant in your storefront chat that answers shoppers in their own language. Before it describes a product, its availability, or a policy, it checks your live store data, so it won't invent stock levels or discount codes. When a shopper needs a person, Lexa hands the chat to you in one tap so you can take over.
- Grounded answers from your real catalog and shop policies
- Review every conversation and correct any answer that wasn't correct
- Personalise tone, voice, appearance, suggested questions, FAQ buttons
- Optional order lookups for signed-in shoppers, inside the chat
- Only recommends products that are in stock, never sold-out or hidden ones
- Detects and replies in each shopper's own language across 30+ languages
- Hands the chat to your team in one tap, so you can take over and reply live
- Shows you the questions shoppers ask most, with suggested answers to add
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Lærke |  Lexa |
|---|---|---|
| Detected stores | 5 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Electronics | Not published |
| Top store countries | Denmark | Not published |
Reviews
| Measure | Lærke | Lexa |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Lærke and Lexa: common questions
- Is Lærke or Lexa cheaper?
- Only Lexa lists a free plan. Paid plans start at $29/month for Lærke and $9/month for Lexa. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Lærke lists 5 the others don’t mention, such as FAQs, Greetings, Order updates, Product recommendations. Lexa lists 9 the others don’t mention, such as Chat assignment, Chat flows, Customer insights, Email chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Lærke, Oct 14, 2026 for Lexa; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Lærke, Oct 14, 2026 for Lexa. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.