Krato AI vs Upsello AI Sales Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Krato AI, Nov 8, 2026 for Upsello AI Sales Agent.
The short answer
- Only Upsello AI Sales Agent lists a free plan. Paid plans start at $5.99/month for Krato AI and $39/month for Upsello AI Sales Agent.
- Upsello AI Sales Agent lists 8 features Krato AI’s listing doesn’t mention, including Business hours, Chat assignment, Discounts.
Head to head
- United States
- Hong Kong
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
Growth
Growth+
Pro
Free
- · 100 AI conversations
- · 200 products AI-indexed
- · Order tracking (WISMO)
- · Self-serve quick setup
- · Shopify / WooCommerce integration
- · Unlimited human replies
Grow
- · 1,000 products AI-indexed
- · 1,500 AI conversations
- · Custom Branding
- · Priority support
- · Proactive AI Shopping Guide
- · Product data auto-sync & cleaning
Advance
- · 5,000 products AI-indexed
- · 6,000 AI conversations
- · Cart Recovery & Tracking
- · Dedicated success manager
- · Multi-channel (Chat + Email)
- · Smart Price Comparison & Shopping Guide
Plus
- · 15,000 products AI-indexed (base)
- · 20,000 AI conversations (base)
- · Brand-exclusive AI Agent (custom)
- · Full-capability Proactive Marketing
- · Private AI model fine-tuning
- · Top-priority technical support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureKrato adds an AI chat assistant to your store that talks to shoppers in real time. It answers product and order questions, suggests relevant products, and helps recover abandoned carts so more visitors become buyers. The assistant captures leads with consent and can follow up by email or SMS.
More than a chatbot, Upsello is the AI sales agent that knows your brand. It learns your voice, products, and sales logic, so every chat builds trust and moves shoppers toward purchase. Once connected, it also uses browsing and purchase signals to upsell, recover abandoned carts, and drive repeat purchases. Multilingual support works out of the box, with seamless human handoff and AI-drafted replies.
- AI chat that answers product and order questions instantly
- Smart product recommendations and upsell suggestions in the chat
- Abandoned cart recovery with automated follow-up messages
- Lead capture with consent, synced to your CRM
- Proactive intervention to recover potential lost sales.
- AI-driven real-time user profiling and precision marketing.
- Always-on autonomous customer support.
- Seamless global conversations in 50+ languages.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Krato AI |  Upsello AI Sales Agent |
|---|---|---|
| Detected stores | Not published | 10 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, Hong Kong |
Reviews
| Measure | Krato AI | Upsello AI Sales Agent |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Krato AI | Upsello AI Sales Agent |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $5.99/month(ahead) | $39/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Krato AI | Upsello AI Sales Agent |
|---|---|---|
| Shopify category rank | #957 | #199(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 13, 2026 | May 20, 2026 |
| Languages | 1 | 2 |
| Developer | MahanX | ZHONG JU (HONG KONG) INTELLIGENT TECHNOLOGY COMPANY LIMITED |
FAQ
Krato AI and Upsello AI Sales Agent: common questions
- Is Krato AI or Upsello AI Sales Agent cheaper?
- Only Upsello AI Sales Agent lists a free plan. Paid plans start at $5.99/month for Krato AI and $39/month for Upsello AI Sales Agent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Krato AI lists 7 the others don’t mention, such as Agent analytics, Chat buttons, Chat flows, Chat window. Upsello AI Sales Agent lists 8 the others don’t mention, such as Business hours, Chat assignment, Discounts, Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Krato AI, Nov 8, 2026 for Upsello AI Sales Agent; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Krato AI, Nov 8, 2026 for Upsello AI Sales Agent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.