Kolton AI Chat & Comments vs Shopi‑AI Voice & Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Kolton AI Chat & Comments, Oct 13, 2026 for Shopi‑AI Voice & Chatbot.
The short answer
- On the Shopify App Store: Kolton AI Chat & Comments 5.0 from 3 reviews and Shopi‑AI Voice & Chatbot 5.0 from 6 reviews.
- Only Kolton AI Chat & Comments lists a free plan. Paid plans start at $49/month for Kolton AI Chat & Comments and $23/month for Shopi‑AI Voice & Chatbot.
- Kolton AI Chat & Comments lists 17 features Shopi‑AI Voice & Chatbot’s listing doesn’t mention, including Agent analytics, Agent avatar, Behavior tracking.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 AI messages/ month
- · AI live chat
- · DFY trained and personalized agent
- · Widget customization
Starter
- · 400 AI messages/ month
- · Everything from Free
- · Instagram and Facebook Channels
- · Kolton AI Copilot
- · Private Community
- · Shopify Commerce Assistant
Pro
- · 3,000 AI messages and comments / month
- · AI replies to comments on posts and ads
- · All channels: email, WhatsApp, Messenger
- · Daily store improvement analysis
- · Everything in Starter
- · Personalized follow-ups and cart recover
Max
- · 15,000 AI messages and comments / month
- · Custom SOP workflows the agent follows
- · Dedicated human customer suppor managers
- · Dedicated onboarding and agent training
- · Everything in Pro
- · Multi-store connection
Starter Chat AI
- · 360 conversations (less than 7¢ / conv)
- · Calendar bookings
- · SMS & email automations
Growth Chat AI
- · 1200 conversations (less than 5¢ / conv)
- · Priority customer support
- · Zoho CRM integration
Pro Chat AI
- · 3000 conversations (less than 4¢ / conv)
- · Webhook integrations
Growth Chat+Voice
- · 1200 conversations (less than 5¢ / conv)
- · Inbound & outbound call campaigns
- · ~825 voice minutes (less than 15¢ / min)
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureToday's AI Chatbots sound stiff, scripted, obviously a machine. Kolton Agents are something else. Personalized Agent that replies like a real CS or Setter, reads your orders, stock, and data, and knows if a shopper is ready to buy or just needs help. It sells to the first and supports the second, in whatever language they wrote in, in your DMs and comments on your posts and ads.
Call Agent AI automates customer conversations through chat and voice, allowing shoppers to ask questions and get instant answers in multiple languages. It handles common product, order, shipping, and policy inquiries, helping merchants reduce repetitive support work and respond faster without added staff.
- Human-voice AI: Replies that sound like a real person on your team.
- Sells and supports: Personalized Setter and CS in one.
- First Comment Agent: Manages Social Media and Ad Comments 24/7.
- Copilot Assistant: Your personal Ecom Expert.
- Chat and voice agent that answers customer questions in real time
- Multilingual support to assist customers in their preferred language
- Automated follow-ups and appointment scheduling from conversations
- CRM and webhook integrations to connect chats with existing workflows
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Kolton AI Chat & Comments |  Shopi‑AI Voice & Chatbot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Kolton AI Chat & Comments | Shopi‑AI Voice & Chatbot |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 3 | 6(ahead) |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Kolton AI Chat & Comments | Shopi‑AI Voice & Chatbot |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $49/month | $23/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Kolton AI Chat & Comments | Shopi‑AI Voice & Chatbot |
|---|---|---|
| Shopify category rank | #251 | #237(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 3, 2026 | Feb 19, 2026 |
| Languages | 6 | 1 |
| Developer | Concept Vision Technology LLC | Call Agent AI Inc. |
FAQ
Kolton AI Chat & Comments and Shopi‑AI Voice & Chatbot: common questions
- Is Kolton AI Chat & Comments or Shopi‑AI Voice & Chatbot cheaper?
- Only Kolton AI Chat & Comments lists a free plan. Paid plans start at $49/month for Kolton AI Chat & Comments and $23/month for Shopi‑AI Voice & Chatbot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Kolton AI Chat & Comments or Shopi‑AI Voice & Chatbot?
- On the Shopify App Store: Kolton AI Chat & Comments 5.0 from 3 reviews and Shopi‑AI Voice & Chatbot 5.0 from 6 reviews.
- What features does each app list that the other doesn’t?
- Kolton AI Chat & Comments lists 17 the others don’t mention, such as Agent analytics, Agent avatar, Behavior tracking, Business hours. Shopi‑AI Voice & Chatbot lists 4 the others don’t mention, such as Encryption, Product recommendations, Send transcript, Voice support. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Kolton AI Chat & Comments, Oct 13, 2026 for Shopi‑AI Voice & Chatbot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Kolton AI Chat & Comments, Oct 13, 2026 for Shopi‑AI Voice & Chatbot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.